As innovators of premium baby gear with a timeless style, Nuna is a Global Brand, growing exponentially in the U.S. Market.

Our corporate office is in scenic Berks County, PA, while our Distribution Center and West Coast offices are in Vancouver, WA, and Solana Beach, CA.

Nuna's consistency and attention to detail in producing high-quality products for families are mirrored within the Vancouver work environment as evidenced by the inviting entryway of herringbone floors, moss sign, and brilliant lighting.

Gym facilities and a breakroom featuring a full kitchen and fireplace serve to enhance the workday. Our health and welfare benefits, like our baby gear products, are superior, boasting a $0 Copay / $0 Deductible Medical & Prescription Plan Design and a 401(k) with a 6% Employer Match.

We are currently seeking an e-Commerce Merchandising Coordinator, Trade to join our Trade Marketing Team onsite in Vancouver.

Under the guidance of the Retail Digital Manager, the eCommerce Merchandising Coordinator will manage product launch data and digital assets for our eCommerce retailer channels, ensuring retailer compliance and data integrity. This role is responsible for product SKU creation and maintenance, asset management, retailer-specific setup, and ongoing site audits while making product and process recommendations.

The eCommerce Merchandising Coordinator will coordinate and optimize online product presentations to drive engagement and deliver a consistent premium brand experience across retailer channels.

ESSENTIAL DUTIES & RESPONSIBILITIES

Customer Experience Optimization

Implement approved strategies to enhance the overall online shopping experience for consumers shopping on retail partner websites.
Identify and address pain points in the customer journey, liaise with retail partners to determine solutions.

Product Launch Management

Assist the Trade Marketing team in executing and managing data for Nuna Baby & Tavo Pet product launches to ensure products launch on eCommerce retailer channels quickly and accurately. Note: This role does not include our D2C channels.
Monitor the product launch calendar to identify new products and changes to launch dates.
Conduct day-of-launch audits to confirm accuracy, visibility, and readiness across retailer sites; distribute launch status reports internally.

Retailer Item Setup & Compliance

Adhere to retailer content requirements to complete all setup for new SKUs, providing content and attributes via retailer templates.
Learn and navigate retailer online portals to manage item setup and reporting.

Digital Asset Coordination

Under the direction of Product and Creative leadership, support the development of assets and track progress to help ensure retailer timelines and specifications are met.
Compile approved images, copy, and videos.

Merchandising & Site Experience

Supports and maintains the online merchandise presentation across eCommerce retailer channels, ensuring accurate categorization, imagery, videos, copy, pricing, and placement that meet brand standards.
Proactively identify and resolve product presentation issues in coordination with internal and external partners.
Perform regular site audits to verify content accuracy, partner with retailers to enhance content quality, and ensure a consistent consumer experience.
Complete assigned post-launch product updates to maintain content accuracy and improve content quality.
Collaborate cross-functionally to create a consistent online experience and identify opportunities to drive conversion and strengthen consumer relationships.

Market Insights & Competitive Analysis

Monitor competitor product pages and category trends to identify opportunities to improve our content.
Recommend and implement approved updates that improve product storytelling, clarity, and overall digital shelf quality.

Reporting & Analytics

Track setup status across all products and retailers; communicate status to internal teams.
Provide standard weekly/monthly reporting showing current status and recommendations for improvements.

Other

Actively contribute to growth initiatives, including improving our software and workflow capabilities.
Flawlessly maintain documents on appropriate file servers and repositories, aid in the adherence to departmental protocols and procedures.
Establish and maintain relationships with our retail partners to ensure best-in-class customer service.

This position description is intended to provide a summary of the essential duties, tasks, and responsibilities of this position and shall not be considered an exhaustive listing of all work requirements. Other duties may be assigned.

REQUIREMENTS & QUALIFICATIONS

Experience, Knowledge & Education

Three (3) to five (5) years of experience in eCommerce merchandising, product data management, digital merchandising, or a similar role. Experience in a B2B marketing environment a plus.
Experience supporting product launches and ongoing item maintenance across third party eCommerce retailer platforms or marketplaces.
Working knowledge of eCommerce product data structures, including attributes, variants, and category hierarchies, and how they are managed within retailer systems.
Experience coordinating digital assets (imagery, copy, video) across cross functional teams to meet external partner requirements and timelines.
Demonstrated project management experience.
Experience with a global organization in a consumer-packaged goods industry highly desirable.
Bachelor's degree with a focus in Merchandising, Data Management, Marketing, Business, or related field.

Skills & Competencies

Strong attention to detail and data accuracy, with the ability to identify and resolve inconsistencies.
Ability to interpret and manage structured product data, including attributes, variants, and category hierarchies.
Excellent organizational, time management, and prioritization skills, with the ability to manage multiple workstreams simultaneously.
Ability to follow documented processes for highly detailed and repetitive content entry and updates.
Comfortable learning and working within third‑party retailer systems, portals, and tools to support item setup, maintenance, and reporting.
Strong problem‑solving skills, with the ability to identify content, data, or compliance issues and coordinate resolution with internal and external partners.
Analytical mindset with the ability to review site audits, reports, or competitive content and identify practical improvement opportunities.
Strong verbal and written communication skills, with the ability to collaborate effectively across teams and with retail partners.
Customer‑focused mindset with a strong desire to serve retailers and consumers while delivering a consistent brand experience.
Demonstrates a sense of urgency, adaptability, and professionalism while maintaining quality under pressure.
Proactive, collaborative, and able to work independently while contributing positively to a team environment.

Technology

Proficient in

Microsoft Office Suite Strong Excel and PowerPoint required.
Digital Asset Management software; MediaValet preferred.
Project Management software; Wrike or Asana preferred.

Familiar with

Corporate travel systems, Navan preferred.
Contract management software; Cobblestone preferred.
Corporate credit card expense management software, BILL Spend & Expense preferred.
Payroll systems, Paycom preferred.
Ability to quickly and proficiently learn new software with ease.

Other

Employees in Non-Exempt positions must accurately complete, obtain approval from their manager, and timely submit a timecard in the form provided by the Company, which coincides with the Company’s bi-weekly payroll schedule.

As business needs warrant

Domestic Travel up to 15%
Ability to work extended hours may, on occasion, include nights and weekends.

Washington State Pay Transparency Act

The hourly pay range for this role is $28 to $35 an hour.
The target compensation range and the actual salary are determined by several factors, including specific skills, competencies, years of experience, geographic location, and education, as outlined in the job description.
Full time employees are eligible for company benefits to include medical, prescription, dental, mental health benefits, 401(k) and paid time off (vacation, PSST and paid holidays).

Applicants must be currently authorized to work in the United States on a full-time basis.

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eCommerce Merchandising Coordinator, Trade