With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

Position Objective

This position is responsible to oversee and facilitate the email marketing campaigns for the brand aimed at driving revenue and increasing customer reactivation and retention.

Functional Responsibilities

Supports marketing leader to develop the email program strategy, focusing on segmentation, cadence, creative and sequencing of all commerce communication.
Collaborates with leaders and CRM teams to develop audience segmentation strategies and perform testing for email optimization.
Manages outside vendor relationships and suggest how to integrate new technologies into email strategy.
Is responsible for the management of schedule and planning of secondary email campaigns such as multi brand, trigger and sister prospecting emails through visual calendar and email schedules.
Responsible for creative briefs, CRFs, , calendar maintenance and creative assets.
Collaborates with email production team including QA of upcoming emails, maintenance of triggered emails, understanding of segmentation and file counts and scheduling for daily email execution.
Assists in reporting and analysis of campaign executions.
Develops and maintains testing roadmap for optimization execution.
Stays current on latest industry developments in digital space and provide recommendations on best practices as needed.
Contributes in the management of special projects as needed.
Other duties as assigned.

Competencies

Culture

Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.

Decision Quality

Making good and timely decisions that keep the organization moving forward.

Action Oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Interpersonal Savvy

Relating openly and comfortably with diverse groups of people.

Situational Adaptability

Adapting approach and demeanor in real time to match the shifting demands of different situations.

Job Requirements

Bachelor's degree in marketing or related field required
3+ years of online/internet retail consumer marketing email experience
Strong creative thinking skills
Ability to think strategically
Exceptional analytical, planning and project management skills. Strong spreadsheet, word processing and database skills
Strong verbal and written communication skills
Ability to succeed in a fast paced, entrepreneurial environment
Exceptional attention to detail and ability to effectively multi-task in a deadline driven atmosphere
Experience in Salesforce Marketing Cloud, Photoshop, Amperity and Liveclicker is desired.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Qualifications

Making good and timely decisions that keep the organization moving forward
Action Oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Interpersonal Savvy
Relating openly and comfortably with diverse groups of people
Situational Adaptability
Adapting approach and demeanor in real time to match the shifting demands of different situations
Bachelor's degree in marketing or related field required
3+ years of online/internet retail consumer marketing email experience
Strong creative thinking skills
Ability to think strategically
Exceptional analytical, planning and project management skills
Strong spreadsheet, word processing and database skills
Strong verbal and written communication skills
Ability to succeed in a fast paced, entrepreneurial environment
Exceptional attention to detail and ability to effectively multi-task in a deadline driven atmosphere

Responsibilities

This position is responsible to oversee and facilitate the email marketing campaigns for the brand aimed at driving revenue and increasing customer reactivation and retention
Supports marketing leader to develop the email program strategy, focusing on segmentation, cadence, creative and sequencing of all commerce communication
Collaborates with leaders and CRM teams to develop audience segmentation strategies and perform testing for email optimization
Manages outside vendor relationships and suggest how to integrate new technologies into email strategy
Is responsible for the management of schedule and planning of secondary email campaigns such as multi brand, trigger and sister prospecting emails through visual calendar and email schedules
Responsible for creative briefs, CRFs, , calendar maintenance and creative assets
Collaborates with email production team including QA of upcoming emails, maintenance of triggered emails, understanding of segmentation and file counts and scheduling for daily email execution
Assists in reporting and analysis of campaign executions
Develops and maintains testing roadmap for optimization execution
Stays current on latest industry developments in digital space and provide recommendations on best practices as needed
Contributes in the management of special projects as needed
Other duties as assigned
Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance

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