Lead, Product Analytics & Insights

Location: Naperville, IL (Hybrid)

Industry: Home Services / Consumer Services

Salary Range: $139,000 - $150,000 plus excellent benefits

Drive Product Strategy Through Data

We're seeking a highly analytical and strategic Lead, Product Analytics & Insights professional to serve as the primary analytics partner to our Product organization. This is a newly created, highly visible individual contributor role that offers the opportunity to shape how data influences product strategy, roadmap priorities, customer experiences, and business outcomes.

You'll work directly with Product leadership and key business stakeholders, transforming complex data into actionable recommendations that drive decision-making across the organization. This is more than a reporting role. We're looking for someone who can uncover insights, identify root causes, influence stakeholders, and tell compelling stories with data.

If you're equally comfortable diving into Snowflake and presenting strategic recommendations to senior leaders, we'd love to hear from you.

What You'll Do

Serve as the lead analytics partner supporting Product Management and digital business initiatives
Own product performance reporting, KPI frameworks, and measurement strategies
Lead weekly business reviews and communicate performance trends to leadership
Analyze product, customer, and digital experience data to identify opportunities and risks
Investigate root causes behind product performance, conversion, engagement, and retention trends
Develop dashboards, reporting tools, and scalable analytics frameworks
Partner with Product Managers to define success metrics and measurement plans for new initiatives
Support experimentation, testing, and optimization efforts
Leverage Snowflake, Looker, and enterprise data platforms to generate actionable insights
Present findings and recommendations to executive and cross-functional stakeholders
Influence product strategy, roadmap prioritization, and business decisions through data-driven storytelling
Establish best practices and help elevate analytics maturity across the Product organization

What Success Looks Like

Product teams consistently rely on your insights to guide roadmap and prioritization decisions
Leadership receives clear, actionable recommendations rather than just reports and dashboards
Product performance trends, opportunities, and risks are identified early and effectively communicated
KPI frameworks and analytics processes become more scalable and impactful
Data-driven decision making becomes embedded throughout the Product organization

What We're Looking For

Required Qualifications

Strong experience in Product Analytics, Digital Analytics, or a similar analytics-focused role
Advanced experience with Snowflake
Experience using Looker and modern business intelligence platforms
Proven ability to operate independently as a senior individual contributor
Strong stakeholder management and executive communication skills
Experience translating analytics into business recommendations
Demonstrated success influencing decisions through data and insights
Excellent presentation, storytelling, and communication abilities

Preferred Qualifications

Experience supporting e-commerce, digital products, or customer-facing digital experiences
Experience analyzing customer journeys, conversion funnels, and user behavior
Strong understanding of product performance measurement and experimentation
Ability to connect analytics findings directly to product strategy and business outcomes

What Makes Someone Successful in This Role

The strongest candidates go beyond building dashboards and reporting metrics. They are able to:

Tell a compelling story with data
Explain why trends are happening, not just what happened
Identify root causes and recommend solutions
Influence stakeholders at all levels of the organization
Balance technical expertise with strategic business thinking
Turn insights into action

Why Join Us?

Highly visible role with direct exposure to Product leadership
Opportunity to shape analytics strategy and best practices
Significant influence on product and business decision-making
Modern analytics environment featuring Snowflake, Looker, and enterprise data platforms
Growing Product organization where your impact will be immediately felt
Collaborative, innovative, and data-driven culture

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Equal Employment Opportunity

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees. We celebrate diversity and are dedicated to fostering an environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. We believe diverse perspectives strengthen our teams, our culture, and our success.

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