Transformation Lead — Banking & Financial Services

Location: Richardson, TX (On-Site)

About the Role

We are looking for an experienced and commercially driven Transformation Lead to anchor one of our most strategic Banking & Financial Services accounts. This role combines executive client engagement, large-scale delivery leadership, and account growth ownership within a global onshore–offshore IT services model.

As the Transformation Lead, you will serve as the senior accountable leader for a $10M strategic engagement, partnering closely with client CIOs, CTOs, and business leadership to drive transformation initiatives across Software Engineering, Quality Engineering, and Application Operations.

This is a high-impact leadership opportunity for someone who thrives at the intersection of technology, delivery excellence, and business growth.

What You’ll Do

Client Leadership & Transformation

Build trusted advisor relationships with senior BFS client stakeholders including CIOs, CTOs, and VP leadership
Lead transformation discussions, technology strategy workshops, and modernization roadmaps
Identify client challenges and convert them into actionable solution proposals and Statements of Work (SOWs)
Represent the organization in executive steering committees, QBRs, and governance forums
Stay ahead of BFS technology, compliance, and regulatory trends to proactively shape client priorities

Delivery Governance

Own end-to-end delivery across Software Engineering, Quality Engineering (QE), and Application Operations engagements
Lead and inspire large onshore–offshore delivery teams in a managed services environment
Establish governance models and delivery KPIs including SLA adherence, CSAT, defect metrics, velocity, and operational health
Drive engineering excellence through Agile/SAFe, DevOps, CI/CD, automation, and continuous improvement practices
Manage escalations, delivery risks, and stakeholder communications effectively

Growth & Commercial Ownership

Own account P&L including revenue forecasting, margin management, utilization, and offshore leverage optimization
Drive year-on-year account growth through upsell, cross-sell, and new service opportunities
Partner with pre-sales, solutioning, and practice teams to build technically credible and commercially viable proposals
Lead contract renewals, change requests, and commercial negotiations
Develop strategic account growth plans aligned with client transformation priorities

What We’re Looking For

Experience

12–18 years of experience in IT Services, Consulting, or Managed Services environments
5+ years in account leadership, delivery leadership, or transformation leadership roles
Proven experience managing large BFS/BFSI accounts valued at $5M+ annually
Strong background managing offshore-heavy delivery models at scale
Prior ownership of account P&L with demonstrated revenue growth and margin accountability

Technical & Delivery Expertise

Strong foundation in Software Engineering, QA/QE, or Application Operations
Deep understanding of Agile/SAFe, DevOps, CI/CD, cloud-native delivery models, and engineering best practices
Ability to engage credibly in technical architecture and transformation discussions
Experience driving large-scale modernization and managed services engagements
Familiarity with BFS platforms, core banking systems, and regulatory environments is highly preferred

Key Skills & Competencies

Executive Stakeholder Management
Strategic Account Leadership
Transformation & Modernization Programs
Offshore Delivery Governance
P&L Management
Managed Services Operations
Solution Design & Pre-Sales
Agile / SAFe Delivery
DevOps & CI/CD
Quality Engineering
Risk & Escalation Management
Commercial Negotiation
BFS Domain Expertise

What Will Make You Stand Out

You have successfully grown large BFS IT services accounts
You can confidently engage both client executives and engineering teams
You understand how to balance delivery excellence with commercial performance
You treat offshore delivery as a strategic advantage and know how to build high-performing global teams
You can translate client pain points into scalable service offerings and new business opportunities
You are equally comfortable leading a delivery war room and presenting in an executive boardroom

Why Join Us

Own and shape a strategic enterprise BFS account
Work directly with senior client executives and internal leadership
Lead large-scale transformation initiatives with global delivery teams
Influence business growth, delivery strategy, and client outcomes
Be part of a high-visibility leadership role with strong career growth potential

Preferred Backgrounds

Candidates from leading global IT services and consulting organizations such as Accenture, Tata Consultancy Services, Infosys, Cognizant, Capgemini, Wipro, or similar global services organizations are highly encouraged to apply.

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Transformation Lead : Banking & Financial Services

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Transformation Lead : Banking & Financial Services