Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner) - 3+ years of systems administration experience (Linux/Windows). - Experience working with scripting languages. - Excellent communication skills and the ability to work well in a team. - Current, active US Government Security Clearance of Top Secret or above

Are you passionate about creating resilient cloud systems that power mission-critical operations? Do you want to apply leading edge artificial intelligence technologies like Amazon Bedrock to challenging problems? Do you thrive on engineering and maintaining the largest cloud infrastructure for some of the world's most complex environments? Amazon Web Services is seeking talented AWS Dedicated Cloud Engineers to join our Region Reliability Engineering & Automation (RRE&A) team. Our mission is to ensure the seamless operation of AWS’s dedicated cloud regions through proactive reliability engineering, automation, and leading-edge solutions. We seek individuals who bring a deep technical skill set in Development, Operations, Networking, and Systems Engineering, and who understand the Agile mindset and DevOps philosophies. We welcome engineers willing to think differently, redesigning systems, processes, and tools to deliver operational excellence on a massive scale. If you’re ready to dive deep, solve complex technical issues, and make a visible impact in cloud computing, we’re excited to meet you. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. 10012 Key job responsibilities - Enhance Regional Reliability: Expand regional coverage for AWS’s critical services. - Deep Dive and Troubleshoot: Conduct deep dives into system and service interdependencies, proactively identifying and resolving region-specific challenges before they impact mission-critical operations. - Mentorship and Growth: Collaborate with industry-recognized engineers, engaging in continuous learning and contributing to a culture of excellence and reliability. - Support National Security: Partner with U.S. Intelligence and Defense agencies to ensure mission resilience, implementing secure, reliable, and scalable cloud solutions. A day in the life On a typical day, you’ll work alongside our service engineers and preemptively resolve potential issues, drive automation efforts, and consult with leading technical experts within AWS. You’ll help build and operate high-performing systems that will be critical in reducing operational burden for other AWS Dedicated Cloud teams, enhancing regional reliability through scalability, innovation, and automation. You will help us reimagine and continuously improve reliability engineering. About the team AWS Region Reliability Engineering & Automation offers the entrepreneurial feel of a start-up within one of the world’s most advanced cloud organizations. You’ll work with a team that believes in tackling hard problems, growing expertise, and driving a more reliable and resilient future for AWS’s largest government customers. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

3+ years experience with cloud computing technologies.
3+ years of networking experience.
3+ years of experience with support procedures and methodologies for production computing environments.
Experience troubleshooting.
Experience with performance and log analysis.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Qualifications

Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner) - 3+ years of systems administration experience (Linux/Windows). - Experience working with scripting languages
Excellent communication skills and the ability to work well in a team
Current, active US Government Security Clearance of Top Secret or above
We seek individuals who bring a deep technical skill set in Development, Operations, Networking, and Systems Engineering, and who understand the Agile mindset and DevOps philosophies
We welcome engineers willing to think differently, redesigning systems, processes, and tools to deliver operational excellence on a massive scale
You’ll work with a team that believes in tackling hard problems, growing expertise, and driving a more reliable and resilient future for AWS’s largest government customers
3+ years experience with cloud computing technologies
3+ years of networking experience
3+ years of experience with support procedures and methodologies for production computing environments
Experience troubleshooting
Experience with performance and log analysis

Benefits

Work/Life Balance We value work-life harmony
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture
The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits

Responsibilities

If you’re ready to dive deep, solve complex technical issues, and make a visible impact in cloud computing, we’re excited to meet you
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance
The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work
10012 Key job responsibilities - Enhance Regional Reliability: Expand regional coverage for AWS’s critical services
Deep Dive and Troubleshoot: Conduct deep dives into system and service interdependencies, proactively identifying and resolving region-specific challenges before they impact mission-critical operations
Mentorship and Growth: Collaborate with industry-recognized engineers, engaging in continuous learning and contributing to a culture of excellence and reliability
Support National Security: Partner with U.S
A day in the life On a typical day, you’ll work alongside our service engineers and preemptively resolve potential issues, drive automation efforts, and consult with leading technical experts within AWS
You’ll help build and operate high-performing systems that will be critical in reducing operational burden for other AWS Dedicated Cloud teams, enhancing regional reliability through scalability, innovation, and automation
You will help us reimagine and continuously improve reliability engineering

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Amazon Dedicated Cloud Engineer, Region Reliability Engineering & Automation