Description

Amazon Advertising supports exceptional customer experiences while meeting advertiser demands in a fast-growing business. We believe well-executed advertising enhances customer experience while delivering positive ROI for our advertising partners.

As a member of Advertising Trust's Policy & Integrity team, you'll work across Amazon business lines to shape customer experience through policy work. Our team combines extensive online advertising experience and policy acumen with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed deep thinkers.

Key job responsibilities

Develop and manage policies, including risk rationale, policy text, and data monitoring,
Present policy risks to internal stakeholders through high-quality written communications to build understanding and consensus
Create business requirement documents to product teams to solve for policy risks
Foster collaborative relationships across Ad Trust Policy teams, Sales, Legal, PR, Public Policy, and other business units
Support high-risk and high-impact escalations with moderation and tiered support teams
Develop comprehensive understanding of ad tech systems, particularly Amazon's infrastructure, to inform policy work

A day in the life

Policy Managers monitor policy effectiveness using various signals and handle escalated policy compliance questions. They develop expertise in locale-specific requirements and consider cultural norms in decision-making. The role involves building policy recommendations based on multi-vector risk assessment, collaborating with product teams on risk solutions, and partnering with internal and external stakeholders. They coordinate between Amazon teams to ensure consistency for advertisers and shoppers.

About The Team

The Ad Policy team manages global advertising policies across all Ad products and Amazon Publishers. We influence Amazon Advertising through multiple business touchpoints, focusing on customer-centric ad delivery.

Basic Qualifications

4+ years' experience in ad tech, product policy, advertising policy, content policy, or related policy-focused roles
Experience collaborating with PR, Legal, and Public Policy teams
Proven ability to work effectively in cross-functional, matrixed organizations
Experience in analyzing and presenting results to senior management
Superior verbal and written communication skills with ability to build trust at all levels
Demonstrated data-driven decision-making capability
General knowledge of current events impacting policy positions

Preferred Qualifications

Master's degree, law degree, or MBA
Experience managing large-scale policy changes
Strong background in metrics and data analysis
Experience in digital advertising policy, compliance, or legal work

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Oceanside - 118,400.00 - 160,100.00 USD annually

USA, CA, San Diego - 118,400.00 - 160,100.00 USD annually

USA, CA, San Francisco - 130,200.00 - 185,000.00 USD annually

USA, NY, BROOKLYN - 130,200.00 - 185,000.00 USD annually

USA, NY, New York - 130,200.00 - 185,000.00 USD annually

USA, OR, Corvallis - 118,400.00 - 160,100.00 USD annually

USA, VA, ARLINGTON - 118,400.00 - 160,100.00 USD annually

USA, VA, Arlington - 118,400.00 - 160,100.00 USD annually

USA, WA, SEATTLE - 118,400.00 - 160,100.00 USD annually

USA, WA, Seattle - 118,400.00 - 160,100.00 USD annually

Company - Amazon.com Services LLC

Job ID: A2963720

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Ad Policy Manager, Advertising Trust Policy

Ad Policy Manager, Advertising Trust Policy