Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different.

Copag USA is seeking a highly organized, creative, and customer-focused Ecommerce & Marketing Coordinator to support our wholesale operations, social media presence, and key partnerships—including our sponsorship with the World Series of Poker (WSOP). This role is ideal for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and is passionate about delivering exceptional service to customers and partners.

The ideal candidate is detail‑oriented, proactive, and comfortable working across operations, marketing, and customer service functions.

The eCommerce Associate will be responsible for Ecommerce Support, Social Media Management & Content Creation, Marketing & Communications, Customer Service & Partnership Support, etc.

What you’ll do as a eCommerce Specialist

Ecommerce Support

Support the E‑Commerce Manager.
Amazon FBA listing creation/optimization.
Amazon FBA inventory/replenishment.
Issue troubleshooting (suppressions/Buy Box/cases).
Amazon FBA reporting.
Shopify listing creation/optimization.
Shopify sales reporting.

Social Media Management & Content Creation

Develop and post engaging content across Copag USA social media channels (Instagram, Facebook, YouTube, etc.).
Maintain a consistent brand voice and visual identity across platforms.
Collaborate with the marketing team to plan monthly content calendars.
Monitor social engagement, respond to comments/messages, and capture customer insights.

Email Marketing & Communications

Create and schedule email marketing campaigns and announcements.
Assist with list maintenance, segmentation, and performance tracking.
Draft product announcements, promotional emails, and event-based communications.

Marketing Coordination – WSOP Sponsorship

Support the planning and execution of marketing initiatives tied to the World Series of Poker (WSOP) sponsorship.
Assist with promotional scheduling, asset management, and event deliverables.
Ensure Copag branding and messaging are properly executed across WSOP-related channels.
Track performance and report on engagement and brand impact.

Customer Service & Partnership Support

Respond to inquiries from new customers, partners, and business prospects via email.
Assist with outreach to potential collaborators and affiliate partners.
Provide exceptional service by troubleshooting product or order issues when needed.

Wholesale Customer Support & Order Processing

Create and manage wholesale sales orders in QuickBooks, including generating pick lists for warehouse fulfillment.
Maintain accurate wholesale customer records, pricing, and order history.
Assist B2B clients with product questions, order tracking, and invoicing.
Coordinate with warehouse and logistics teams to ensure timely fulfillment and delivery.

We’re looking for a eCommerce Specialist with

Bachelor's Degree.
2+ years of experience in customer service, marketing support, or account coordination.
Proficiency with QuickBooks for sales orders and basic reporting.
Strong written and verbal communication skills.
Experience managing business social media accounts.
Ability to multitask and prioritize in a fast‑paced environment.
High attention to detail and strong organizational skills.

Preferred

Experience working in ecommerce or consumer product industries.
Basic graphic design ability (Photoshop, Canva, or similar tools).
Familiarity with Klaviyo, Mailchimp, or other email marketing platforms.

Benefits you can expect from Cartamundi

Great pay
Bonuses, including retention, referral, and perfect attendance
Climate controlled facility
401(k) with dollar for dollar company match up to 6%
Health, dental, and vision insurance starting day one
HSA (Health Savings Account) with company contribution and FSA (Flexible Spending Account)
Company paid Life insurance amount of 1x your annual salary
Company paid Short-Term and Long-Term Disability
Paid time off
Paid holidays
Tuition reimbursement
Monthly engagement activities and giveaways
Employee discounts on daycare, gym memberships, travel, and much more!

Physical requirements and working conditions

This position requires the ability to

Move throughout the entire facility to attend to various issues.
Work effectively in teams across functional groups with strong communication skills and the ability to lead.
Perform sedentary work on various computer systems.
This position is located on-site in our Palm City, FL facility.

Apply today and discover the magic of making a difference at Cartamundi!

Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify.

Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available.

About Cartamundi

At Cartamundi, we're all united by our common belief that world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people – across cultures and generations – and to embrace shared experiences.

We are a worldwide leader in playing cards and in “play” solutions.

Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle®, HRO®, Bee®, Copag®, Shuffle® and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands.

At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly®, Uno®, Magic: The Gathering®, Guess Who ®, Pokémon®, Trivial Pursuit® every day.

As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different.

We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.

Pay: $23.26 - $28.01 per hour

Benefits

401(k)
Dental insurance
Employee assistance program
Tuition reimbursement

Work Location: In person

✨ Job alerts

✨ Job alerts

E-commerce Specialist

✨ Job alerts

✨ Job alerts

E-commerce Specialist