**Job Overview**

We are a burgeoning e-commerce furniture brand committed to providing high-quality, innovative, and practical furniture products. Our design philosophy emphasizes modularity, functionality, and aesthetics, aiming to create comfortable and stylish living spaces for our customers. In this exciting phase of growth, We are seeking an experienced Cross-border E-commerce Supply Chain Operations Manager to manage and optimize the supply chain processes for our cross-border e-commerce business. This role will ensure the efficient flow of goods from suppliers to customers, improving overall operational efficiency and customer satisfaction.

*Responsibilities and Tasks**
*1. Supply Chain Management**:
Develop and implement cross-border supply chain strategies to support the company's business goals.
Manage supplier relationships to ensure timely delivery of products that meet quality standards.
Oversee inventory management to optimize stock levels, reduce inventory costs, and minimize stockout risks.
*2. Logistics and Transportation**:
Select and manage international logistics service providers to optimize transportation costs and time.
Monitor the transportation process of goods, resolve logistics issues, and ensure timely delivery.
Handle import and export customs clearance to ensure compliance with international trade regulations.
*3. Warehousing and Distribution**:
Manage the operations of overseas warehouses to ensure efficient warehousing and distribution processes.
Supervise warehouse inventory levels and order processing speed to enhance customer satisfaction.
*4. Order Management**:
Optimize order processing systems to ensure order accuracy and timeliness.
Handle customer order-related issues and provide efficient customer service.
*5. Data Analysis and Reporting**:
Analyze supply chain operations data to identify improvement opportunities and enhance operational efficiency.
Prepare regular operational reports to update senior management on supply chain performance.
*6. Cross-department Collaboration**:
Work closely with procurement, sales, marketing, and finance departments to ensure supply chain operations align with the company's overall strategy.
Coordinate cross-department projects to drive supply chain optimization and innovation.
*Qualifications and Skills**
Bachelor's degree or higher, preferably in Logistics Management, Supply Chain Management, International Trade, or related fields.
At least 5 years of experience in cross-border e-commerce supply chain management, with team management experience preferred.
Familiarity with international trade regulations and cross-border logistics processes.
Excellent data analysis skills, with proficiency in Excel, ERP systems, and other data analysis tools.
Strong communication and problem-solving skills, with the ability to collaborate effectively with personnel at all levels.
Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment.
Fluent in written and spoken English, with the ability to communicate seamlessly with international suppliers and customers.
Legally able to work in New York, US.

Pay: $70,000.00-$90,000.00 per year

*Benefits**:
Flexible schedule
Paid time off

Schedule

Monday to Friday

Work Location: Hybrid remote in Richmond, BC V6X 0S8

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Cross-border E-commerce Supply Chain Operations