e-Commerce Specialist
SiemensChange the future with us.
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.
Why you’ll love working for Siemens!
- Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
- Solve the world’s most significant problems – Be part of exciting and innovative projects.
- Engaging, challenging, and fast evolving, cutting edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Competitive total rewards package.
- Profit sharing available.
- Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
- Participate in our celebrations, social events and offsite business events.
- Opportunities to contribute your innovative ideas and get paid for them!
- Employee perks and discounts.
- Diversity and inclusivity focused.
Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2025 and Canada’s Top Employers for Young People 2025.
What will you do?
We are looking for an enthusiastic and highly motivated problem solver who is passionate about delivering a next-generation customer experience online. Our eCommerce Specialist is an integral part of our rapidly growing and fast-paced team. As an eCommerce Specialist, you will plan and execute our eCommerce strategy, manage critical platforms, and drive key digital business initiatives. You will work with corporate colleagues, affiliates, distributors, and vendors to optimize digital business performance and grow eCommerce sales.
Key Responsibilities
- Manage day-to-day eCommerce operations and initiatives
- Leverage data and work cross-functionally to identify opportunities to enhance the customer experience online and across channels
- Assist key accounts with eCommerce inquiries, electronic orders, and technical support
- Product Master Data (PMD) Maintenance: Responsible for maintaining the accuracy and quality of product data. This includes ensuring that product descriptions, specifications, pricing, images, inventory status, and categorization are consistently up to date and error-free
- Monitor competitor platforms and provide recommendations to improve competitive position
- Work with cross-functional teams within the organization to improve customer-related policies and practices
- Perform eCommerce and new technology platform training sessions
- Work with distributor partners to enhance the online customer experience with Siemens products
- Collaborate with international teams to develop and execute digital business initiatives
What will you need to succeed?
- Bachelor’s degree in business, or equivalent
- Experience or knowledge of B2B/B2C eCommerce tools and strategies preferred
- Experience with analytics tools such as Power BI and Tableau for building reports and deriving insights
- Experience working with AI chatbot systems to provide efficient and accurate customer support and recommend relevant enhancements
- High proficiency in Microsoft Office applications and SAP
- Proven organizational and multitasking skills
- Strong data analysis and problem-solving skills
- Ability to work autonomously and maintain attention to detail
- Ability to manage projects and meet key deadlines
- Verbal and written communication skills in English and French considered an asset
Knowledge of the following tools is an asset
- SiePortal
- Order Monitoring Dashboard
- OMS
- PMD
- Snowflake
- Drupal
- Smart CMS
- Calinga
- Salesforce
- SiePortal Live chat
[ Hourly is commensurate with experience, and ranges between $ 33.00 CAD - $ 38.50 CAD. ]
About us.
We share our ideas and champion the people behind them.
Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.
To learn more about Siemens Canada, visit our website at www.siemens.ca
While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
Canada
Job Type
- Job Type
- Full Time
- Location
- Richmond, BC
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