By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Vice President Business Transformation

PRIMARY PURPOSE : The Vice President Business Transformation leads major business processes and supports functions that execute the company’s strategies. This role is responsible for delivering results for a core function or multiple areas of a business unit through subordinate managers and senior professionals. The VP partners with senior leaders to identify and prioritize high-impact opportunities, orchestrates cross-functional execution, and drives adoption of innovative, data-driven solutions. The VP sets or changes operational plans and goals for their area, ensuring alignment with enterprise objectives and fostering a culture of accountability and continuous improvement.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Leads transformation initiatives that support business unit growth objectives and deliver measurable impact through structured execution and strategic alignment.
Partners with divisional and functional leaders to identify and focus on high-value, enterprise-critical initiatives that advance organizational priorities.
Designs and delivers transformation programs by coordinating cross-functional teams, ensuring seamless execution and alignment with strategic goals.
Leads process redesign efforts with an emphasis on data-driven thinking and technology enablement to enhance efficiency and unlock innovation.
Accelerates deployment of innovative solutions by identifying, prioritizing, and implementing high-impact use cases in collaboration with technology and business leaders.
Applies analytical rigor to diagnose root causes, solve complex business problems, and inform data-backed decision-making.
Drives adoption and cultural alignment by executing proactive change management strategies and engaging stakeholders at all levels.
Serves as a trusted advisor by bringing strategic insight, executive presence, and clear, compelling communication to leadership discussions.
Tracks outcomes, manages risks, and embeds a culture of continuous improvement into all transformation efforts to ensure long-term success.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.
Travels as required (up to 30%).

SUPERVISORY RESPONSIBILITIES

Responsible for results delivered for a core function or multiple areas of a business unit through subordinate managers and/or senior professionals.
Builds and leads high-performing teams, fostering a culture of accountability, innovation, and continuous learning.
Aligns diverse teams around shared goals, breaking silos and enabling seamless execution of transformation initiatives.
Provides support, guidance, leadership, and motivation to promote maximum performance.
Administers company personnel policies and follows staffing standards and training recommendations.
Interviews, hires, and establishes colleague performance development plans; conducts performance discussions.

QUALIFICATIONS

Education & Licensing

Bachelor's degree Business Administration, Finance, Economics, Management, or a related discipline from an accredited college or university preferred. Licenses as needed. Certification one of the following areas required (e.g., Project Management Professional (PMP), Program Management Professional (PgMP), Certified Business Transformation Professional (CBTP), Change Management Certified Professional, Six Sigma).

Experience

Ten (10) years of related experience in business transformation, with several years in a management role having significant business impact or equivalent combination of education and experience required. Experience in management consulting and/or enterprise transformation roles within B2B environments required. Experience in the financial services sector (insurance, banking) highly preferred.

Skills & Knowledge

Proven track record in strategy execution, analytics initiatives, and large-scale change programs
Strong collaboration, influence, and communication skills with ability to operate at senior leadership level
Analytical, innovative, and comfortable navigating ambiguity in complex organizations
Applied knowledge of technology-enabled operating models and data dependencies
Excellent oral and written communication skills, including presentation skills
Proven management/leadership and negotiating skill
Ability to create and complete comprehensive, accurate, and constructive written reports
Ability to work in a team environment and meet or exceed performance competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

✨ Job alerts

✨ Job alerts

Vice President Business Transformation

Vice President of Performance Marketing