Position Summary...

What you'll do...

What you'll do…

The Manager, Strategic Initiatives will serve as the operational backbone and strategic connector for the Resold at Walmart program. Within the Strategic Initiatives (Central Category) team, you will focus on building the systems, insights, and processes that ensure the program runs smoothly across all categories and sellers.

In this role, you act as a mini Chief of Staff for the operational side of Resold - monitoring performance, surfacing risks, establishing processes, enabling cross-functional teams, and driving operational clarity in a fast-moving environment. You will own key operational metrics, support strategic decision-making, and build the mechanisms required to scale one of Walmart Marketplace’s most exciting growth programs.

If you are an analytical operator who thrives at the intersection of strategy and execution, you’ll excel in this role.

Main Roles & Responsibilities

Program Operations Leadership

Act as the operational hub for Resold, driving alignment, clarity, and execution across multiple partner teams.
Identify operational gaps, risks, and dependencies early — and coordinate solutions across Product, Operations, Site, Compliance, WFS, and other teams.
Create structure and predictability through operating mechanisms, program documentation, and internal workflows.

Performance Monitoring & Reporting

Own the program’s operational reporting: KPI tracking, dashboards, business reviews, and performance insights.
Analyze key trends related to program health, seller performance, assortment quality, and operational throughput.
Surface actionable insights that guide prioritization, resourcing, and leadership decision making.

Assortment, Catalog & Seller Health

Evaluate and monitor assortment coverage, catalog quality, defects, compliance signals, and seller performance.
Partner with category and seller teams to maintain high standards of quality and ensure a reliable customer experience.
Identify opportunities to strengthen selection and enhance program integrity.

Process Design, Optimization & Enablement

Build SOPs, workflows, and scalable processes that internal teams rely on to support the Resold program.
Improve and streamline cross-functional processes to reduce friction and increase accuracy and consistency.
Create enablement materials or documentation that empower teams to adopt new processes efficiently.

Governance, Readiness & Operational Cadence

Lead program readiness for new launches, transitions, and operational changes.
Establish governance mechanisms such as risk logs, issue trackers, operational checklists, and structured reviews.
Ensure teams are aligned and prepared ahead of milestones and key deliverables.

Cross-Functional Partnership & Influence

Collaborate closely with Product, Trust & Safety, Analytics, WFS, Merchandising, and other partners to ensure operational needs are prioritized.
Communicate updates, risks, and insights to leadership and stakeholder groups in a clear, structured way.
Translate high-level strategies into executable plans with defined owners, timelines, and KPIs.

You’ll sweep us off our feet if…

You’re a natural operator who brings clarity to ambiguity and anticipates issues before they arise.
You are highly analytical and enjoy building reporting, spotting patterns, and turning insights into actions.
You thrive in environments where you get to connect dots, coordinate teams, and keep complex workstreams on track.
You have experience in ecommerce, marketplace operations, or program management.
You build strong cross-functional relationships and influence outcomes even without direct authority.
You’re organized, meticulous, and maintain high standards of operational rigor.
You’re comfortable designing processes, frameworks, and SOPs that scale across teams.
You operate with urgency, curiosity, and a strong sense of ownership.

You’ll make an impact by…

Establishing the Operating System for Resold

Creating the routines, reporting, processes, and governance models that keep the program running successfully as it grows.

Driving Performance Visibility

Ensuring leadership and partner teams have timely, accurate insights into program health, seller performance, and operational risks.

Strengthening Program and Seller Health

Monitoring catalog quality, assortment coverage, and operational trends to fuel continuous improvement.

Enabling Teams to Move Faster

Coordinating across partners, removing roadblocks, and ensuring alignment to accelerate execution and impact.

Operating with Excellence

Bringing structure, communication rigor, and thoughtful decision support to a fast-paced and evolving program

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-09401: The annual salary range for this position is $70,000.00 - $130,000.00

San Bruno, California US-08848: The annual salary range for this position is $91,000.00 - $169,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in business or related area and 2 years’ experience in business management, marketing, omnichannel merchandising, or related area.

Option 2: 4 years’ experience in business management, marketing, omnichannel merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Business Management, Marketing, Omnichannel Merchandising, or related area

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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Manager, Marketplace Strategic Initiatives - Resold (Operational Excellence)