Market Manager I

Department: Branch Administration/Sales Development

Reports to: Branch Administrator

Supervises: Assistant Branch Manager and support staff

Status: Full-Time / Exempt / On-site

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with a reputation for superior service in Maine and New Hampshire. We offer competitive compensation and benefits while promoting opportunities for professional growth and flexible work schedules when appropriate.

Summary for the Market Manager I

• As a Market Manager I, you will oversee the administration of a small branch or satellite office, encompassing sales, service, operations, lending, deposit generation, customer service, compliance, safety, and security.
• Your role will involve developing new business initiatives and driving deposit growth through active participation in business development efforts.
• You will set and achieve both individual and branch goals related to sales, referrals, and the retention of existing customer relationships.
• Support and promote the Bank's commitment to customer care by consistently delivering a superior level of service.

Job Requirements for the Market Manager I

• 3 to 5 years of relevant experience working in a financial institution, preferably in banking.
• Experience in Branch Management, Consumer Lending, and Sales.
• Strong customer relations skills to effectively sell and cross-sell bank deposit and loan products.
• Excellent communication and interpersonal skills to build effective relationships with customers and teammates.
• Detail-oriented with strong organizational abilities.
• Goal-driven with the ability to adapt to a dynamic environment.

Key Responsibilities for the Market Manager I

Sales & Service

• Develop and execute an outside calling strategy to attract new business customers while retaining and expanding existing customer relationships.
• Balance time between in-branch activities and external business development to meet assigned targets.
• Identify customer needs and recommend appropriate bank products and services.
• Coach and mentor staff to enhance their sales and service competencies.
• Oversee staff sales activities in alignment with the Bank's sales and referral objectives.

Operations & Control

• Ensure smooth operations of the branch, maintaining adherence to company policies, procedures, and regulatory requirements.
• Take responsibility for meeting audit and security standards of the branch.

Community Involvement

• Serve as a representative of the bank at various community functions.
• Engage with local civic, business, and community organizations to strengthen the Bank's presence.
• Encourage staff participation in community outreach activities.

Management

• Provide leadership and support to staff through supervision, coaching, and mentoring.
• Assist with various Human Resource functions, including performance evaluations and recruitment.

This job description for the Market Manager I outlines essential functions and qualifications. It is not an exhaustive list of responsibilities and duties. This document is not intended to preclude reasonable accommodations for disabilities.

Your acknowledgment indicates that you have reviewed this job description and understand the essential functions and qualifications.

Explore our generous benefits on the Partners Bank careers webpage.