Position Overview

HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work certified for the past five years. We put people at the heart of everything we do—from serving nearly 5 million customers with emergency home repair needs to fostering a diverse, inclusive, and challenging career experience for over 1,500 employees. In this role, you will support data-driven marketing campaigns through detailed SAS programming, data cleansing, reporting, and process improvement initiatives.

Key Responsibilities

Timely and accurate production of counts and data files for acquisition, cross-sell, and retention campaigns using SAS programming.
Cleansing and standardizing partner files for use in marketing campaigns.
Consulting with strategy and campaign management teams to agree on data briefs/matrices.
Producing regular marketing campaign response reporting and recommending improvements.
Collaborating with external data bureaus and suppliers to access new data sources.
Supporting responses to customer and partner complaints through data mining and investigations.
Responding to ad-hoc analysis and reporting requests.
Maintaining the Marketing Database through table updates, database maintenance, and process improvement recommendations.
Ensuring all data work is managed with effective quality controls and risk mitigation.
Identifying and implementing automation for data production and campaign activity counts.

Required Qualifications

Bachelor's degree in mathematics, statistics, economics, computing or a similar numerical field, or three years of relevant work experience.
Highly numerate and analytical mindset.
At least two years of experience in a commercially data-driven/analytical role.
Proficiency in SAS programming, ideally with two or more years in a commercial environment.
Strong Microsoft Excel skills.
Excellent written communication skills and keen attention to detail.
Direct marketing experience is desirable but not essential.

Benefits & Perks

Competitive Compensation
Career development and advancement opportunities
Friendly, open and team oriented work atmosphere
Excellent Benefits including generous medical, vision, dental and life & disability insurance
401(k) plan with a company match
Eligibility to enroll in up to two HomeServe coverage plans paid for by the company
Salary Range: $74,012.70 to $98,683.60 and Annual Bonus Potential: 5%

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Marketing Data Analyst