Digital Product Strategy Manager

Under minimal supervision, plans and executes digital product strategy, technology/product development, technology and/or product support and/or customer engagement strategies in support of the companys product and service portfolio.

Essential Functions

Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs.
Provides subject matter expertise to support strategic priorities.
Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.
Perform other duties as assigned.

Minimum Education

Bachelors Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline.

Minimum Experience

Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support. More advanced degrees may offset experience requirements. A related Masters Degree equals two (2) years experience.

Knowledge, Skills, and Abilities

Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities. Technical acumen. Strong collaboration, communications and analytical skills.

Preferred Qualifications

Knowledge of portfolio management processes, tooling, and governance frameworks. Strong communication (storytelling) & presentation skills. High degree of adaptability & flexibility to meet changing needs. Cross organizational teamwork, and collaboration. Accountable for enabling successful roadmap delivery across Digital families. Supports structured escalation and risk resolution in partnership with product, architecture, customer technologies, and finance.

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

U.S. Pay Range $7,094.23/month- $15,607.31/month

This position may be located anywhere within the United States excluding Alaska, Hawaii and US territories. Depending on your location, you may be required to work at a FedEx Campus location several times per week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)

Qualifications

Bachelors Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline
Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support
More advanced degrees may offset experience requirements
A related Masters Degree equals two (2) years experience
Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities
Technical acumen
Strong collaboration, communications and analytical skills
Knowledge of portfolio management processes, tooling, and governance frameworks
Strong communication (storytelling) & presentation skills
High degree of adaptability & flexibility to meet changing needs
Depending on your location, you may be required to work at a FedEx Campus location several times per week

Benefits

Pay Transparency
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations
Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment
U.S. Pay Range $7,094.23/month- $15,607.31/month
This position may be located anywhere within the United States excluding Alaska, Hawaii and US territories
Family and Medical Leave Act (FMLA)

Responsibilities

Under minimal supervision, plans and executes digital product strategy, technology/product development, technology and/or product support and/or customer engagement strategies in support of the companys product and service portfolio
Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience
Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs
Provides subject matter expertise to support strategic priorities
Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement
Perform other duties as assigned
Cross organizational teamwork, and collaboration
Accountable for enabling successful roadmap delivery across Digital families
Supports structured escalation and risk resolution in partnership with product, architecture, customer technologies, and finance

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