Description

Are you an innovative leader that wants to lead the cross-functional design and deployment of innovative solutions into our world-class existing fulfillment centers and logistics systems? Do you want to take ownership of solving the industry’s most complex problems? Does the challenge of designing and implementing ground breaking solutions for automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing appeal to you? If you’re looking to be challenged in a fast paced and often ambiguous environment, and you have strong technical problem solving and project management skills, then this job is for you!

Amazon is searching for an innovative and solutions-oriented Technical Program Manager who is able to collaborate effectively with internal and external technical teams and be responsible for the design, development and deployment of our material handling systems across multiple building types. The role primarily focuses on the Technical Program Management of integrating systems and devices and delivering turnkey deployable solutions to be delivered in the field.

In this role you will be responsible for working with internal customers to define highly ambiguous problem statements, influencing a global Amazon MHE sourcing and integration strategy, writing technical specifications and performing technical evaluations on equipment, generating multiyear budgets, driving project schedules from design to release, and managing multiple large, high visibility programs simultaneously through the project lifecycle.

This person will possess a strong engineering and program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current MHE technologies and storage solutions. You must be able to thrive and succeed in an innovative environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in, and get the job done.

This role requires 50% regional travel and availability to work from one of the locations listed when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

Come help us make history!

Key job responsibilities

This person will manage multiple large, highly complex programs, solely responsible for driving them through the develop and deployment lifecycle.
You deeply understand the business and technical requirements of product integration from mechanical, electrical, and controls functions
You are expected to have fluency in systems level architecture, critique and debate tech design, judge technical viability of the product/solution and tailor communication for tech and non-tech stakeholders.
Work with the Operations Leadership team to manage the networks strategy and project priority to ensure resources are always focused on the most impactful projects
Define program/project scope and technical/business requirements, and relay that to the design engineering team concisely to allow for efficient transfer of knowledge
Evaluate solutions effectively and make decisions that balance business value and technology risk
Help your customers and the engineering teams make appropriate trade-offs by considering the larger picture (e.g., business goals, throughput expectations, quality requirements, efficiency, maintainability, operability)
Identify standards and drive consistent application of engineering changes across North America
Build strong working relationships with Fulfillment Center (FC) leadership and their operations teams across multiple sites including Industrial Engineering, Maintenance Engineering, and Process Engineering stakeholders
Communicate and present program status to VPs of Engineering and Operations
Data mine and transform raw thoughts into clear technical documentation
Ability to travel up to 50% to interact with internal and external business and technical leaders

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About The Team

This team is open to hiring candidates based in the following locations: Bay Area, CA; Dallas, TX; Houston, TX; Austin, TX; Miami, FL; Phoenix Metro Area; Arlington, VA; Bellevue, WA; Seattle, WA; Boston Metro Area; Nasvhille, TN; New York City; Atlanta Metro Area; Chicago, IL

Basic Qualifications

Bachelor's degree in engineering, computer science or equivalent
7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience working directly with engineering teams
Experience with MHE and packaging lines or process design based on Lean Manufacturing techniques
Superior communication and writing skills, including the proven ability to effectively manage, influence, negotiate, and communicate with external business partners and internal teams to meet organizational capacity needs
Experience with Microsoft Office products: Excel, Project and Outlook.
Experience with CAD software (AutoCAD, BIM 360, etc.)

Preferred Qualifications

Master’s degree in Engineering or a related STEM field.
MHE Design or Systems Integration experience
Experience writing specifications or RFP documents working with OEM MHE suppliers
Understanding of mechanical, electrical, and controls system design requirements
General knowledge of FC operations
Capital project management skills.
Design-in-Safety experience
Directly managed and responsible for large automation project budgets
3+ years of experience with material handling elements such as high-speed sortation, multiple conveyor subsystems, package lines and/or robotic work cells

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A2996289

Qualifications

Does the challenge of designing and implementing ground breaking solutions for automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing appeal to you?
If you’re looking to be challenged in a fast paced and often ambiguous environment, and you have strong technical problem solving and project management skills, then this job is for you!
This person will possess a strong engineering and program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current MHE technologies and storage solutions
You must be able to thrive and succeed in an innovative environment, and not be hindered by ambiguity or competing priorities
This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in, and get the job done
Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office
Bachelor's degree in engineering, computer science or equivalent
7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience working directly with engineering teams
Experience with MHE and packaging lines or process design based on Lean Manufacturing techniques
Superior communication and writing skills, including the proven ability to effectively manage, influence, negotiate, and communicate with external business partners and internal teams to meet organizational capacity needs
Experience with Microsoft Office products: Excel, Project and Outlook
Experience with CAD software (AutoCAD, BIM 360, etc.)
These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation

Benefits

Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits

Responsibilities

The role primarily focuses on the Technical Program Management of integrating systems and devices and delivering turnkey deployable solutions to be delivered in the field
In this role you will be responsible for working with internal customers to define highly ambiguous problem statements, influencing a global Amazon MHE sourcing and integration strategy, writing technical specifications and performing technical evaluations on equipment, generating multiyear budgets, driving project schedules from design to release, and managing multiple large, high visibility programs simultaneously through the project lifecycle
This role requires 50% regional travel and availability to work from one of the locations listed when not traveling
This person will manage multiple large, highly complex programs, solely responsible for driving them through the develop and deployment lifecycle
You deeply understand the business and technical requirements of product integration from mechanical, electrical, and controls functions
You are expected to have fluency in systems level architecture, critique and debate tech design, judge technical viability of the product/solution and tailor communication for tech and non-tech stakeholders
Work with the Operations Leadership team to manage the networks strategy and project priority to ensure resources are always focused on the most impactful projects
Define program/project scope and technical/business requirements, and relay that to the design engineering team concisely to allow for efficient transfer of knowledge
Evaluate solutions effectively and make decisions that balance business value and technology risk
Help your customers and the engineering teams make appropriate trade-offs by considering the larger picture (e.g., business goals, throughput expectations, quality requirements, efficiency, maintainability, operability)
Identify standards and drive consistent application of engineering changes across North America
Build strong working relationships with Fulfillment Center (FC) leadership and their operations teams across multiple sites including Industrial Engineering, Maintenance Engineering, and Process Engineering stakeholders
Communicate and present program status to VPs of Engineering and Operations
Data mine and transform raw thoughts into clear technical documentation
Ability to travel up to 50% to interact with internal and external business and technical leaders

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