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Reports to: Publisher / Business Manager

Hours: Part-time, approximately 20 hours per week

$23 hour

Overview

The Two River Times, a nonprofit community newspaper serving Monmouth County, is seeking a motivated, detail-oriented Website, Classifieds & Social Media Assistant to support both our editorial and business operations.

This position plays an important role in connecting the community to local news and services by managing digital content, classified advertising, and online engagement. The ideal candidate is organized, dependable, and comfortable interacting with readers and local businesses.

Key Responsibilities

Website & Digital Content

Upload, format, and proof stories, headlines, and photos to tworivertimes.com using WordPress
Ensure all online content is accurate, properly tagged, and visually consistent
Update homepage features, image galleries, and community listings
Assist with sharing published stories, announcements, and promotions on social media (Facebook, Instagram, and X)
Monitor the website for broken links, errors, or outdated information

Classified Advertising & Business Support

Verify the accuracy of all ads and customer information before publication
Solicit, arrange, coordinate, and schedule classified ads via phone, email, and in-person inquiries
Provide excellent customer service to walk-in and call-in customers and maintain professional telephone etiquette
Assist the Business Office with billing, collections, and general office tasks as needed
Track invoices, payments, and advertiser balances; help keep accounts current and assist in collections of past-due accounts
Accurately and professionally handle cash and credit card transactions following accounting procedures
Maintain organized systems for classified orders, advertiser information, and internal records
Support efforts to meet financial goals for classified and digital advertising

Qualifications

Demonstrated high ethical standards and commitment to accuracy
Experience in media, newspaper, or customer service preferred (sales experience a plus)
Familiarity with WordPress, Microsoft Office, and social media platforms
Ability to use computer applications for word processing, spreadsheets, and scheduling
Strong organizational and time-management skills; able to handle multiple tasks with minimal supervision
Excellent written and verbal communication skills, including strong phone etiquette
Familiarity with Salesforce or similar CRM preferred but not required
Interest in local journalism and community engagement

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Marketing, Public Relations, and Writing/Editing

Industries

Newspaper Publishing

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Digital & Classifieds Coordinator