Senior Product Manager- Tech, Alexa Core Experience Product Team

Join to apply for the Senior Product Manager- Tech, Alexa Core Experience Product Team role at Amazon

Senior Product Manager- Tech, Alexa Core Experience Product Team

Join to apply for the Senior Product Manager- Tech, Alexa Core Experience Product Team role at Amazon

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Description

The Alexa Core Experience Product team leads the overall vision and product strategy for the Alexa experience across Echo Show devices, the Alexa App, and the Alexa Web experience. Every day, we are working to build the best AI Assistant for our customers across the globe. We are seeking a Senior Product Manager - Technical to join the team and drive growth and engagement with the Alexa Mobile App, making it the best on-the-go experience for customers.

Description

The Alexa Core Experience Product team leads the overall vision and product strategy for the Alexa experience across Echo Show devices, the Alexa App, and the Alexa Web experience. Every day, we are working to build the best AI Assistant for our customers across the globe. We are seeking a Senior Product Manager - Technical to join the team and drive growth and engagement with the Alexa Mobile App, making it the best on-the-go experience for customers.

In this role, you will create the strategy and vision for a critical part of the Alexa experience, define how it can uniquely help customers accomplish tasks, define our goals and metrics, and drive specific experiences for millions of Alexa customers across the world. You will partner closely with design, engineering, and many teams across Alexa to build new experiences as we evolve into a more intelligent AI product.

This role that requires the ability to be finger tippy with metrics, dive deep with UX and technical teams, and work across partners throughout the larger Alexa ecosystem to deliver mission-critical experiences and delight our customers. You must have a passion for consumer experiences, a deep interest in the AI space, and bring strong doc writing and product thinking to the team. Customers love what Alexa can already do. They are even more excited about potential future with Gen AI.

Key job responsibilities

Increase engagement and lovability of the Alexa Mobile App.
Define, build, and launch on-the-go customer experiences used by millions of customers.
Drive product development from concept to launch with a world-class team of engineers, data scientists, and UX design experts.
Think Big and help solve challenging strategy questions related to mobile app growth and engagement.
Be able to partner with multiple teams and drive to delivery.
Manage prioritization and trade-offs among customer experience, performance and operational support load.
Create buy-in for the product vision both internally and with key external partners.
Analyze and leverage data to drive decision making.
Drive product launches including working with public relations team, executives, and other product management team members.

A day in the life

No one day will be exactly the same in this role, but you will definitely diving deep into metrics. In a given day, you may be bringing a strategy doc to senior leaders, diving deep with the development team, working with UX and researching customer insights to build the best mobile app experience for customers.

About The Team

Team PACE (Product for Alexa Core Experience) operates across the entire Alexa experience, having a direct impact on how millions of customers experience our products. We work across the Alexa organization to bring exciting new features and experiences to our customers. Many PMTs have been with the team for several years and our team is excited about being at the center of the AI revolution for consumers across Alexa.

Basic Qualifications

5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A3024384Seniority level

Seniority levelMid-Senior level

Employment type

Employment typeFull-time

Job function

Job functionProject Management, Information Technology, and Product Management
IndustriesSoftware Development

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Qualifications

You must have a passion for consumer experiences, a deep interest in the AI space, and bring strong doc writing and product thinking to the team
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position
These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation
Seniority levelMid-Senior level
Product Manager, Content Promotion and Distribution, Publishing & Fan EngagementSenior Product Manager (Recommend Strategy) - TikTok LIVE
Principle Product Manager -- Ads Marketplace Relevance and OptimizationSenior Product Manager - Account Recovery & AbuseSenior Product Manager, Behind the Meter and Channel SolutionsPrincipal Product Manager (SASE Agent Support)Senior Product Manager | Web3 | San Francisco (remote options) | $180,000 - $250,000 + Token Grant + Benefits
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Benefits

The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits

Responsibilities

Increase engagement and lovability of the Alexa Mobile App
Define, build, and launch on-the-go customer experiences used by millions of customers
Drive product development from concept to launch with a world-class team of engineers, data scientists, and UX design experts
Think Big and help solve challenging strategy questions related to mobile app growth and engagement
Be able to partner with multiple teams and drive to delivery
Manage prioritization and trade-offs among customer experience, performance and operational support load
Create buy-in for the product vision both internally and with key external partners
Analyze and leverage data to drive decision making
Drive product launches including working with public relations team, executives, and other product management team members
In a given day, you may be bringing a strategy doc to senior leaders, diving deep with the development team, working with UX and researching customer insights to build the best mobile app experience for customers

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Senior Product Manager- Tech, Alexa Core Experience Product Team (Sunnyvale)