About the Role

We are looking for a Product Operations Specialist to support the development and optimization of our logistics service offerings—especially focused on FCL shipping and Amazon FBA fulfillment solutions. This role will work cross-functionally with vendors, internal teams, and external consultants to build competitive logistics products, define pricing models, evaluate costs, and streamline the end-to-end operational structure.

This position combines analytical thinking, supply chain knowledge, and project management. You will act as a bridge between product strategy and execution.

Key Responsibilities

Collaborate with freight forwarders, warehouses, and service providers to gather quotes and service offerings
Build and maintain a reliable vendor/service database for various shipping routes and methods (FCL, LCL, Amazon FBA)
Assist in designing and structuring new logistics service products for different customer segments
Conduct cost analysis and pricing strategy for logistics services
Monitor the performance, cost-efficiency, and scalability of current logistics channels
Support the optimization of Amazon FBA workflows and integration into our service portfolio
Prepare product documentation, pricing sheets, SOPs, and performance reports
Work closely with internal logistics, operations, and business development teams

Requirements

1–3 years of experience in logistics, operations, or product-related roles
Familiarity with international shipping, especially FCL and Amazon FBA processes
Strong analytical and problem-solving skills; experience with cost modeling and pricing is a plus
Comfortable communicating with domestic and overseas vendors to negotiate and compare services
Proficiency in Excel/Google Sheets and basic data analysis
Excellent organizational and coordination skills
Bilingual (English + Chinese or Spanish) is a plus
Bachelor’s degree in logistics, supply chain, business, or related field preferred

IM Global LLC is an equal opportunity employer and offers visa sponsorship for the right candidate.

Job Type: Full-time

Pay: $48,000.00 - $52,000.00 per year

Benefits

Paid time off

Schedule

Weekends as needed

Language

Mandarin (Required)

Ability to Commute

Elk Grove Village, IL 60007 (Required)

Work Location: In person

Qualifications

1–3 years of experience in logistics, operations, or product-related roles
Familiarity with international shipping, especially FCL and Amazon FBA processes
Comfortable communicating with domestic and overseas vendors to negotiate and compare services
Proficiency in Excel/Google Sheets and basic data analysis
Excellent organizational and coordination skills
Mandarin (Required)
Elk Grove Village, IL 60007 (Required)

Benefits

Pay: $48,000.00 - $52,000.00 per year
Paid time off
Weekends as needed

Responsibilities

We are looking for a Product Operations Specialist to support the development and optimization of our logistics service offerings—especially focused on FCL shipping and Amazon FBA fulfillment solutions
This role will work cross-functionally with vendors, internal teams, and external consultants to build competitive logistics products, define pricing models, evaluate costs, and streamline the end-to-end operational structure
This position combines analytical thinking, supply chain knowledge, and project management
You will act as a bridge between product strategy and execution
Collaborate with freight forwarders, warehouses, and service providers to gather quotes and service offerings
Build and maintain a reliable vendor/service database for various shipping routes and methods (FCL, LCL, Amazon FBA)
Assist in designing and structuring new logistics service products for different customer segments
Conduct cost analysis and pricing strategy for logistics services
Monitor the performance, cost-efficiency, and scalability of current logistics channels
Support the optimization of Amazon FBA workflows and integration into our service portfolio
Prepare product documentation, pricing sheets, SOPs, and performance reports
Work closely with internal logistics, operations, and business development teams

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