The E-commerce Coordinator supports the day-to-day execution of Aetrex’s digital commerce operations across Aetrex.com and related digital channels. This role is responsible for maintaining product information, coordinating promotions, supporting marketing campaigns, building lifecycle emails, and ensuring the online shopping experience runs smoothly.

This position is ideal for someone highly organized, detail-oriented, and comfortable working across marketing, merchandising, lifecycle, and development teams.

Key Responsibilities

Site & Merchandising Operations

Manage product setup, updates, and merchandising in Shopify
Maintain product data including descriptions, pricing, images, tags, and collections
Ensure product launches and promotions are executed accurately and on time
QA website updates across PDPs, PLPs, and landing pages
Monitor site functionality and report bugs or issues

Lifecycle Marketing Support (Klaviyo)

Build and schedule email campaigns in Klaviyo
Create and maintain automated email flows (welcome, abandoned cart, post-purchase, reorder reminders, etc.)
Implement segmentation logic and campaign targeting
QA emails across devices before launch
Coordinate with design and marketing teams on email creative and copy
Monitor basic email performance metrics (open rate, click rate, revenue attribution)

(Important framing: execution + maintenance, not lifecycle strategy ownership.)

Promotions & Campaign Support

Coordinate sitewide promotions, product launches, and seasonal campaigns
Support implementation of discount codes, bundles, and promotional pricing
Assist with homepage updates and merchandising changes
Work with marketing to align on campaign timing and execution

Product Feed & Marketplace Support

Assist with maintaining product feeds for Google Merchant Center and marketplaces
Help troubleshoot product listing issues across channels
Ensure product availability and pricing consistency across platforms

Cross-Functional Coordination

Collaborate with marketing, customer service, and operations teams
Support documentation of e-commerce processes and workflows
Assist with reporting and performance tracking
Help maintain internal knowledge bases and SOPs

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E-Commerce Coordinator