E-Commerce Coordinator

The E-commerce Coordinator supports the day-to-day execution of Aetrex’s digital commerce operations across Aetrex.com and related digital channels. This role is responsible for maintaining product information, coordinating promotions, supporting marketing campaigns, building lifecycle emails, and ensuring the online shopping experience runs smoothly.

This position is ideal for someone highly organized, detail-oriented, and comfortable working across marketing, merchandising, lifecycle, and development teams.

Key Responsibilities

Site & Merchandising Operations

• Manage product setup, updates, and merchandising in Shopify
• Maintain product data including descriptions, pricing, images, tags, and collections
• Ensure product launches and promotions are executed accurately and on time
• QA website updates across PDPs, PLPs, and landing pages
• Monitor site functionality and report bugs or issues

Lifecycle Marketing Support (Klaviyo)

• Build and schedule email campaigns in Klaviyo
• Create and maintain automated email flows (welcome, abandoned cart, post-purchase, reorder reminders, etc.)
• Implement segmentation logic and campaign targeting
• QA emails across devices before launch
• Coordinate with design and marketing teams on email creative and copy
• Monitor basic email performance metrics (open rate, click rate, revenue attribution)

(Important framing: execution + maintenance, not lifecycle strategy ownership.)

Promotions & Campaign Support

• Coordinate sitewide promotions, product launches, and seasonal campaigns
• Support implementation of discount codes, bundles, and promotional pricing
• Assist with homepage updates and merchandising changes
• Work with marketing to align on campaign timing and execution

Product Feed & Marketplace Support

• Assist with maintaining product feeds for Google Merchant Center and marketplaces
• Help troubleshoot product listing issues across channels
• Ensure product availability and pricing consistency across platforms

Cross-Functional Coordination

• Collaborate with marketing, customer service, and operations teams
• Support documentation of e-commerce processes and workflows
• Assist with reporting and performance tracking
• Help maintain internal knowledge bases and SOPs