Sr/ Marketing Operations Specialist/ Systems Administrator

Axos Bank

Target Range

$75,000.00/Yr. - $90,000.00/Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

The Sr. Marketing Operations Specialist is a key member of the Marketing Operations team, responsible for building, optimizing, and maintaining the workflow, intake, and automation infrastructure that enables the broader Marketing organization to operate with efficiency, consistency, and scale.

This role combines platform administration, process design, and technical integration expertise to support end-to-end marketing execution—from intake to delivery to reporting. Users for the supported platforms include global internal and external marketing functions, with heavy support for our in-house team.

The ideal candidate is a systems thinker with strong technical aptitude, excellent problem-solving skills, and a passion for empowering teams through streamlined processes, automation, and operational excellence.

Responsibilities

Administer and maintain the Marketing Operations tech stack (Adobe Workfront, Stensul, Figma, Performline, iGrafx, Outsystems, Archer, etc.) to ensure effective process support and management.
Leadership on the technology and systems that enable the marketing team, including both short-term optimization and long-term strategic planning to ensure scalable, future-ready solutions.
Serve as Adobe Workfront system administrator, delivering a stable and scalable experience; architect and manage Workfront Fusion automations and integrations with platforms (AEM, Stensul, SFMC, Teams, SharePoint, internal data systems) using APIs and automation tools.
Monitor, troubleshoot, and optimize automation scenarios, maintaining thorough documentation for reliability; proactively identify and implement new automations to improve speed, reduce handoffs, and enhance personalization at scale.
Develop and deliver training materials, playbooks, and change management resources to drive adoption and empower users.
Configure, test, and document Workfront changes; translate requirements into implementation plans, including workflows, templates, and dashboards to optimize project execution and workload balancing.
Extract and analyze Workfront data for actionable insights and deliver regular/ad hoc reports to inform leadership decisions on resource allocation and operational enhancements; ensure compliance with processes such as time-tracking and reporting.
Collaborate with Procurement, Legal, Risk, and Marketing teams to support vendor onboarding and ensure alignment with internal policies and timely execution.
Champion airtight risk management and proactive procedural documentation protocols via systems and artifacts in accordance with organizational and regulatory retention requirements.

Qualifications

3+ years of direct experience administering Workfront (or equivalent enterprise workflow tools)
Bachelor degree (ideal)
Experience developing automations or integrations via Workfront Fusion, or similar
Strong understanding of marketing workflows (creative production, campaign execution, approvals, content delivery, QA, regulatory review, etc.)
High proficiency in data analysis and reporting (Excel, Sheets, dashboards)
Comfortability and expertise in utilization of AI tools and automation efficiencies
Ability to design processes with clarity, scalability, and governance in mind
Ability to collaborate with Creative, Strategy, Digital, PMO, and Operations teams
Strong documentation and training development skills
Ability to translate complex technical concepts into user-friendly language
Workload prioritization, problem solving, and structured critical thinking

Preferred

Adobe Workfront Core Developer Certification
Experience in a marketing operations organization or agency, supporting a scaled creative or campaign execution environment
Experience with AEM, Stensul, Salesforce Marketing Cloud, or enterprise DAM platforms
Familiarity with Workfront AI Assistant features
Experience in financial services or other regulated industries (optional but valuable)
API usage, REST endpoints, authentication methods
JSON manipulation, data transformation, routers, iterators, error handling
System-to-system integrations with enterprise MarTech + Creative ecosystems
Certification or coursework in project management (e.g., PMP, CAPM, Agile) is a plus

Axos Employee Benefits May Include

Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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