Senior Manager, Operations and Implementation - Club Transformation (Sam's Club)

Position Summary...As Senior Manager, Club Transformation, you’ll play a critical role in enabling transformation initiatives that modernize and elevate our experience for members. You’ll partner across teams to design, test, and measure new capabilities that drive better associate and member experiences.

You’ll connect strategy to execution—bringing a digital mindset, coordinating POC, Tests, and Pilots, measuring and interpreting results, and helping scale what works. This role is perfect for someone who thrives in ambiguity, loves collaboration, and knows how to turn insights into impact.

What you'll do...

• Partner with leaders across Club Transformation to identify and prioritize opportunities for innovation.
• Develop and manage test-and-learn programs—including defining hypotheses, building A/B test plans, and coordinating proof-of-concept pilots.
• Oversee test and control club design to ensure meaningful insights and measurable business outcomes.
• Partner with Club Support and Field operations on all Club tests
• Analyze results and collaborate with analytics partners to translate data into actionable recommendations.
• Channel feedback from clubs, associates, and field partners to refine digital and operational solutions.
• Support business case development by assessing potential impact, scalability, and resource needs.
• Create and deliver clear updates, frameworks, and presentations that align stakeholders and build momentum.
• Champion collaboration and help remove roadblocks to keep initiatives moving forward with pace and purpose.

What you’ll bring...

• Demonstrated experience designing and executing test-and-learn programs or pilots that improved operations or associate experience.
• Strong problem-solving and analytical skills with comfort interpreting data to guide decisions.
• Familiarity with club or store operations and digital capabilities that can drive performance.
• Proven ability to work cross-functionally and influence without direct authority.
• Excellent communication and presentation skills—able to distill complexity into clarity.
• Passion for innovation, transformation, and continuous improvement.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years’ experience in retail, production, operations management, or related area OR 6 years’ experience in retail, production, operations management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Intermediate functionality of Microsoft Office and Salesforce., Managing projects or client relationships in retail, healthcare, or related area., Master’s Degree in business or related field

Masters: Business Administration

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.