Sr Manager, PMT - AdCX & Supply Optimization, Prime Video Advertising

Amazon is seeking a Senior Manager, Product Management - Tech for Prime Video to lead Ad Customer Experience optimization initiatives. This role involves defining and launching intelligent ad load solutions while balancing customer experience and advertiser value, with a focus on personalized ad delivery and dynamic supply optimization.

Responsibilities

• Own the product vision and roadmap for personalized ad delivery and dynamic supply optimization, balancing customer experience with monetization goals across Prime Video's global footprint
• Lead development and launch of ML-powered systems that enable automated / personalized advertising experiences, adapting ad load based on customer viewing context, content type, device, and predicted engagement patterns
• Build and scale supply intelligence systems that prevent ad inventory leakage and generate additional monetization opportunities through dynamic break pattern construction and intelligent cue-point selection
• Partner with Data Science, Engineering, and Ad Sales teams to design and execute experiments that optimize the tradeoff between customer experience, supply utilization, and advertising revenue
• Define success metrics and establish measurement frameworks to evaluate ad CX impact on customer satisfaction, retention, advertiser performance, and long-term business growth
• Lead experimentation programs to validate supply optimization hypotheses and drive continuous improvement in revenue generation and cx metrics
• Collaborate with cross-functional stakeholders
• Manage prioritization and trade-offs among customer experience quality, monetization objectives, technical complexity, and competing priorities across multiple global stakeholder teams
• Present strategy, progress, and results to senior leadership including VP and SVP-level stakeholders

Skills

• 10+ years of team management experience
• 8+ years of end to end product delivery experience
• 8+ years of technical product or program management experience
• Bachelor's degree
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience leading engineering discussions around technology decisions and strategy related to a product
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience delivering consumer software products and services in a high growth environment
• Experience in an online advertising role and have familiarity with advertising products and ad serving technologies
• Experience with training and deploying machine learning systems to solve large-scale optimizations, or experience in development or technical support
• Experience in A/B testing
• Experience working with real-time decisioning systems and optimization algorithms
• Demonstrated ability to think strategically about business, product, and technical challenges in the advertising or media space
• Strong analytical and quantitative skills with experience using data and metrics to drive improvements
• Proven track record of taking ownership and driving results in ambiguous, fast-paced environments

Benefits

• Equity
• Sign-on payments
• Medical
• Financial
• Other forms of compensation

Company Overview

• Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. It was founded in 1994, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is https://amazon.com.

Company H1B Sponsorship

• Amazon has a track record of offering H1B sponsorships, with 18969 in 2025, 21175 in 2024, 19057 in 2023, 24088 in 2022, 12233 in 2021, 14881 in 2020. Please note that this does not guarantee sponsorship for this specific role.