Pay Range: $63.10 - $106.01 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Summary

Rush University System for Health, comprised of three nationally acclaimed hospitals in Chicago, Aurora and Oak Park, several ambulatory facilities, and a leading academic institution, is seeking a strategic, highly effective, outcome driven leader to serve as one of two inaugural Directors in the Transformation Management Office (TMO). The TMO is a newly created department at Rush that reports directly to the Executive Vice President and Chief Operating Officer. The TMO is focused on driving systemic business and care transformation that realizes significant financial performance improvement in a combination of cost reduction and revenue growth.

The Director will report to the Executive Director and have oversight of several clinical or corporate portfolios and lead a team of ~8 FTEs comprised of Transformation Partners and Change Management Partners. The Director will lead a project delivery team and is accountable to the management and execution of complex enterprise-level portfolios and the projects that fall underneath within scope, schedule, and budget. The Director will have a close working relationship with the senior leadership team to achieve alignment with enterprise strategic business objectives and realize value for the organization.

The candidate for this position must be able to navigate a highly matrixed and complex business environment and lead others through ambiguity. The candidate must be able to build and motivate a team to achieve and exceed customer expectations consistently. The candidate must have strong communication skills and be able to build relationships with diverse teams.

Education & Experience

Bachelor’s Degree
6+ years of experience in healthcare, management consulting, strategy, project management and/or performance improvement
3+ years of leading a team with direct reports

General Skills

Strong verbal and written communication skills across different levels of employees and management with ability to influence without direct authority
Strong process skills with attention to detail and organization
Strong analytics and problem-solving skills
Ability to synthesize disparate sources of data
Ability to function independently and in a team-based environment and prioritize workload
Proficiency with Microsoft Office Suite (word, outlook, powerpoint, excel, teams)

Preferred Job Qualifications

Master’s degree (MHA, MPH, MBA)
Project Management Professional certification
Six Sigma or Lean certification
Knowledge of DMAIC methodology

Clinical Portfolios

Clinical background/licensure
Experience working with physician and nursing groups
Strong domain knowledge in digital consumer engagement/care transformation/operations efficiency, consumer access, care management, pharmacy operations, lab operations and a high performing medical group

Corporate Portfolios

Experience working with strategy, finance, information technology, human resources and legal
Strong domain knowledge in revenue cycle, payor contracting, supply chain, labor productivity and benefits

Responsibilities

Support the Executive Director with the annual TMO portfolio identification process in alignment with strategic, facility and budget planning efforts.
Collaborate and strengthen partnerships across departments and with senior leadership to define, prioritize and resource projects in line with organizational needs and priorities.
Maintain TMO central intake/request process and assign projects to team members based on experience, skill set, relationship with senior leaders and capacity. Identify need for external support as needed.
Prepare and update senior leadership on portfolio and project status, issues, risks, and dependencies and evaluate and share value realization by coordinating and leading the TMO Steering Committee and providing updates at other senior leadership meetings.
Lead, guide, inspire and mentor team to support their professional development and ensure successful execution and continuous improvement of project delivery. Provide goal clarity, facilitate removal of barriers, and ensure organizational alignment.
Coach and communicate TMO standard methodology and tools across the organization to drive standardization, repeatable processes, and consistency across projects by applying evidence-based project management and performance improvement knowledge, skills, tools, and techniques.
Develop and is accountable for TMO budget for the portfolios they oversee.
Keep abreast of cutting-edge trends and innovations in transformation and performance enhancement.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

✨ Job alerts

✨ Job alerts

Director, Transformation Management Office

Ecommerce Product Management