Senior Technical Business Analyst, Digital Transformation

AArete is one-of-a-kind when it comes to consulting firm culture.

We’re a global, innovative management and technology consulting firm, with offices in the U.S., India, and the U.K. Our name comes from the Greek word for excellence: “Areté.” And excellence is exactly what we strive for.

Our success starts with enriching and empowering our people. From robust career development planning to competitive life and wellness benefits, AArete’s “Culture of Care” takes a holistic approach to the employee experience.

AAretians (our team members) are leaders at every level. You are encouraged to unlock your full potential by directly contributing to our mission and prioritizing space for personal development and fulfillment.

The Role

We are seeking an experienced Salesforce Business Analyst with a focus on Digital Transformation to join our dynamic team. In this role, you will play a pivotal part in driving digital initiatives by leveraging Salesforce to optimize business processes, enhance customer experiences, and modernize legacy systems. You will collaborate closely with cross-functional teams to analyze, design, and implement Salesforce solutions that align with our digital transformation strategy.

Work You’ll Do

Lead efforts to gather, analyze, and document business requirements for Salesforce solutions, supporting digital transformation goals
Collaborate with stakeholders to understand business processes and recommend Salesforce customizations and configurations that drive efficiency and innovation
Partner with developers to design and implement Salesforce workflows, reports, dashboards, and custom objects that align with broader digital transformation efforts
Act as a bridge between business stakeholders and technical teams, ensuring alignment of Salesforce solutions with the organization's digital transformation roadmap
Other duties as assigned

Requirements

Proven experience as a Salesforce Business Analyst or in a similar role
Strong knowledge of Salesforce CRM, including Sales Cloud, Service Cloud, and custom applications
Ability to gather and document business requirements and translate them into technical specifications
Hands-on experience with Salesforce configuration, including workflows, process builders, and custom objects
Excellent communication skills to work with stakeholders at various levels
Willingness to engage in direct client interaction, including travel to client locations
Must be legally authorized to work in the United States without the need for employer sponsorship

Preferred Requirements

Experience with API development and integrations with Salesforce
Familiarity with custom application development within the Salesforce platform
Knowledge of AWS Cloud and experience working in a cloud-based environment
Experience with automation platforms such as Microsoft Power Automate, ServiceNow, or similar tools
Understanding of data migration and integration techniques
Based in Chicago, IL, and flexible to work from our Chicago office as needed

Compensation & Benefits

Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays
Own Your Day flexible work policy
Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match
Generous paid parental leave options
Employer paid Life Insurance, STD, LTD
Charitable contribution matching program
New client commission opportunities and referral bonus program
Bike share discount program

The estimated base salary range for this position is $125,000 - $150,000. In addition to this base salary, individuals may be eligible for an annual discretionary bonus. This range is a part of a competitive, total compensation package together with our majority employer-paid benefits and incentive pay for eligible roles. Please note that this range is a guideline and individual total compensation may vary due to numerous factors including but not limited to experience level, certifications, and other relevant business considerations.

AArete will accept applications until the position is filled. The job posting will be removed once the role is no longer available.

We put humans at the center of our work

We’re a global management and technology consulting firm specializing in strategic profitability improvement, digital transformation, and strategy & change for clients. Our cross-industry solutions are powered by a digital-first mindset, market intelligence, and data-driven approach to deliver purposeful change, actionable insights, and guaranteed results.

But what sets us apart is our people. We are guided by our deeply embedded guiding principles: Excellence, Passion, Loyalty to Clients, Stewardship, Family, Community, Sustainability, and Inclusion.

And we’ve been recognized as a top firm to work for by companies like Forbes, Top Workplaces Chicago Tribune, and Consulting Magazine.

We’ve earned a Great Place to Work Certification™ and been named a World’s Best Management Consulting Firm by Forbes, Vault’s Top 50 Firms to Work For, Crain's Chicago Business Fast 50, Inc 5000’s Fastest Growing Firms, and Consulting Magazine's Fastest Growing Firms.

Learn more about our award-winning culture

We are an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#LI-DNI

Qualifications

Proven experience as a Salesforce Business Analyst or in a similar role
Strong knowledge of Salesforce CRM, including Sales Cloud, Service Cloud, and custom applications
Ability to gather and document business requirements and translate them into technical specifications
Hands-on experience with Salesforce configuration, including workflows, process builders, and custom objects
Excellent communication skills to work with stakeholders at various levels
Willingness to engage in direct client interaction, including travel to client locations
Must be legally authorized to work in the United States without the need for employer sponsorship

Benefits

Compensation & Benefits
Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays
Own Your Day flexible work policy
Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match
Generous paid parental leave options
Employer paid Life Insurance, STD, LTD
Charitable contribution matching program
New client commission opportunities and referral bonus program
Bike share discount program
The estimated base salary range for this position is $125,000 - $150,000
In addition to this base salary, individuals may be eligible for an annual discretionary bonus
This range is a part of a competitive, total compensation package together with our majority employer-paid benefits and incentive pay for eligible roles
Please note that this range is a guideline and individual total compensation may vary due to numerous factors including but not limited to experience level, certifications, and other relevant business considerations

Responsibilities

We are seeking an experienced Salesforce Business Analyst with a focus on Digital Transformation to join our dynamic team
In this role, you will play a pivotal part in driving digital initiatives by leveraging Salesforce to optimize business processes, enhance customer experiences, and modernize legacy systems
You will collaborate closely with cross-functional teams to analyze, design, and implement Salesforce solutions that align with our digital transformation strategy
Lead efforts to gather, analyze, and document business requirements for Salesforce solutions, supporting digital transformation goals
Collaborate with stakeholders to understand business processes and recommend Salesforce customizations and configurations that drive efficiency and innovation
Partner with developers to design and implement Salesforce workflows, reports, dashboards, and custom objects that align with broader digital transformation efforts
Act as a bridge between business stakeholders and technical teams, ensuring alignment of Salesforce solutions with the organization's digital transformation roadmap
Other duties as assigned

Senior Technical Business Analyst, Digital Transformation

Job Type