Digital Marketing & Guest Experience Associate

Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.

What You'll Expect

As the Digital Marketing & Guest Experience Associate, you'll be responsible for supporting the online presence and guest engagement strategies across all Granite State Gaming & Hospitality (GSGH) properties. This hybrid role combines digital marketing execution with on-site guest service responsibilities, ensuring a seamless brand experience both online and in-person.

What You'll Do

Manage social media and create engaging content
Monitor reviews and track digital performance
Support marketing campaigns and events
Ensure consistent branding across all digital platforms
Coordinate promotions across properties
Greet guests, build relationships, and enhance their experience
Assist with guest inquiries and on-site activations

What You'll Bring

Strong communication and interpersonal skills
Organized, detail-oriented, and able to manage multiple priorities
Customer-focused mindset with a passion for hospitality
Knowledge of social media platforms and digital marketing basics
Analytical thinking with the ability to interpret performance data
Positive, energetic, and professional attitude

What We Require

Bachelor's degree in Marketing or related field (or equivalent experience)
Familiarity with Google Analytics and social platforms
Must be 21+ and eligible to obtain a gaming license
Availability for flexible hours

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Digital Marketing & Guest Experience Associate