Description

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.

Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.

We are seeking a seasoned product manager technical to own our customer portfolio roadmap

for infrastructure demand and delivery management. In this role, you will partner with various teams within OTS and customer teams to understand cross-functional needs, requirements, and impact to help optimize the demand management process and infrastructure delivery . You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.

The right candidate will possess a strong product management background in network and compute infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon.com Services LLC

Job ID: A2977572

Qualifications

The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment
The right candidate will possess a strong product management background in network and compute infrastructure, will have demonstrated experience owning medium to large projects
You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities
This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done
We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization
Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children
Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

Responsibilities

OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle
The team supports global operations customers (first, middle, last mile) and internal teams
We are seeking a seasoned product manager technical to own our customer portfolio roadmap
for infrastructure demand and delivery management
In this role, you will partner with various teams within OTS and customer teams to understand cross-functional needs, requirements, and impact to help optimize the demand management process and infrastructure delivery
You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions

Sr Product Manager Tech, OpsTech Solutions- Customer Growth

Job Type