E-commerce Automation Specialist Needed (Shopify, Zapier, AI Chatbot)

Job Description

I am an agency owner looking for a skilled automation freelancer to build systems for my e-commerce clients. This is a recurring need for successful projects.

Project Scope

You will be responsible for building and setting up two core automations for a US-based Shopify store:

Order Confirmation & Follow-up Workflow

Using Zapier (or Make.com), create a workflow that triggers when a new order is placed in Shopify.

The workflow must send a personalized thank-you/confirmation email to the customer via Gmail or the client's email service provider.

It should also add the customer's details to a Google Sheet for tracking.

Basic FAQ AI Chatbot

Set up a simple AI-powered chatbot using ManyChat, Chatfuel, or a similar platform.

The chatbot should answer 5-7 common pre-written customer questions (e.g., "What's my order status?", "What is your return policy?").

Ensure it is connected to the client's Facebook page or website as required.

Requirements

Must-have: Proven experience with Shopify, Zapier/Make.com, and chatbot platforms (ManyChat/Chatfuel).

Must-have: Excellent English communication skills.

Must-have: Ability to provide examples of similar past e-commerce automation work (please share links in your proposal).

Good to have: Experience with Klaviyo, Google Sheets API, or other e-commerce tools.

What You'll Provide

Full testing and documentation of the workflows.

A brief 30-minute video walkthrough for me (the agency owner) upon completion.

Clear notes on any logins or access needed for the client.

Project Type & Budget

This is a fixed-price project.

Budget: $300 - $400 USD.

Please submit your proposal with your total fixed project fee.

(Note: This is for a one-time setup. There may be ongoing monthly optimization work for the right freelancer.)