At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

The Manager, Platform Operations, is responsible for managing and developing a team of professionals In support of the TMUS In-House Media Team as a user of the T-Ads Advertising Platform. Leading a cross-functional team, this role is responsive to TMUS as their primary client while developing and implementing overall best practices for platform operations across multiple clients. This role has a deep understanding of the T-Ads advertising stack and supports the team in executing the overall T-Ads vision. As part of the Media Monetization Strategy & Success organization, they work collaboratively across the organization to achieve the best outcomes through execution excellence and leadership.

Job Responsibilities

Manage, develop, and support a cross-functional operations team focused on supporting the TMUS In-House Digital Media team in their self-service use of the T-Ads advertising stack. Be a core member of the team in executing an overall Joint Business Plan between T-Ads and TMUS In-House Media.
Lead by example, supporting the TMUS team in their planning, execution, and reporting of advertising strategies and campaigns, with the goal of increased platform usage.
Develop standard operating procedures and best practices to ensure scaleable support can be provided to a self-service client of the T-Ads Ad stack.
Serve as a subject matter expert and escalation point for the team and provide strategies and direction for challenging executions.
Ensure team members stay up to date on industry trends and occurrences by curating and disseminating industry news, summations, and opinions to the team.
Serve as a member of the Media Operations Leadership team to develop overall strategic direction and management of cross-functional initiatives.
Ensure adequate coverage for all business initiatives, support through team member PTO, and maintain appropriate communication with business partners during this time.
Responsible for other Duties/Projects as assigned.

Education and Work Experience

Bachelor's Degree Communications, Advertising, Marketing, STEM (Required)
Master's/Advanced Degree MBA, Communication, Advertising, Marketing, STEM (Preferred)
7-10 years Ad Opertaions experience in a publisher or an advertising agency. Required
2-4 years People management experience Required

Knowledge, Skills and Abilities

Strategic Thinking Capable of analyzing results and providing strategic plans to drive business growth (Required)
Communication Must be an effective communicator to facilitate T-Ads goals in an external environment (Required)
People Management experience to lead the team towards the business goals (Required)
Advertising Knowledge of the advertising industry as well as opinions and projections for its future (Required)
Digital Marketing Online, digital marketing experience (Preferred)

Licenses and Certifications

At least one: DMP, SSP, DSPs relevant certification; Google Ad Manager certification, The Trade Desk programmatic ads certification, etc. (Required)
At least 18 years of age
Legally authorized to work in the United States

Travel

Travel Required (Yes/No): Yes

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Base Pay Range: $115,500 - $208,400

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Qualifications

Bachelor's Degree Communications, Advertising, Marketing, STEM (Required)
7-10 years Ad Opertaions experience in a publisher or an advertising agency
2-4 years People management experience Required
Strategic Thinking Capable of analyzing results and providing strategic plans to drive business growth (Required)
Communication Must be an effective communicator to facilitate T-Ads goals in an external environment (Required)
People Management experience to lead the team towards the business goals (Required)
Advertising Knowledge of the advertising industry as well as opinions and projections for its future (Required)
At least one: DMP, SSP, DSPs relevant certification; Google Ad Manager certification, The Trade Desk programmatic ads certification, etc. (Required)
At least 18 years of age
Legally authorized to work in the United States
Travel Required (Yes/No): Yes

Benefits

Our Total Rewards Package ensures that employees get the same big love we give our customers
All team members receive a competitive base salary and compensation package - this is Total Rewards
Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
Base Pay Range: $115,500 - $208,400
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role
The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role
Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year
Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance
Full and part-time employees have access to the same benefits when eligible
We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance
We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com

Responsibilities

The Manager, Platform Operations, is responsible for managing and developing a team of professionals In support of the TMUS In-House Media Team as a user of the T-Ads Advertising Platform
Leading a cross-functional team, this role is responsive to TMUS as their primary client while developing and implementing overall best practices for platform operations across multiple clients
This role has a deep understanding of the T-Ads advertising stack and supports the team in executing the overall T-Ads vision
Manage, develop, and support a cross-functional operations team focused on supporting the TMUS In-House Digital Media team in their self-service use of the T-Ads advertising stack
Be a core member of the team in executing an overall Joint Business Plan between T-Ads and TMUS In-House Media
Lead by example, supporting the TMUS team in their planning, execution, and reporting of advertising strategies and campaigns, with the goal of increased platform usage
Develop standard operating procedures and best practices to ensure scaleable support can be provided to a self-service client of the T-Ads Ad stack
Serve as a subject matter expert and escalation point for the team and provide strategies and direction for challenging executions
Ensure team members stay up to date on industry trends and occurrences by curating and disseminating industry news, summations, and opinions to the team
Serve as a member of the Media Operations Leadership team to develop overall strategic direction and management of cross-functional initiatives
Ensure adequate coverage for all business initiatives, support through team member PTO, and maintain appropriate communication with business partners during this time
Responsible for other Duties/Projects as assigned

Manager, Advertising Platform Operations

Job Type