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Marketing Operations Manager

MOHAMMED AZEEM UDDIN

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Marketing Operations Manager

Onsite – Lake Forest, CA

Reports to: Director of Marketing

Full time

What You'll Own

Marketing Operations & Workflow Control

  • Help manage daily operations for teams across content, design, dev, and paid media.
  • Track deliverables, timelines, blockers, and cross-functional dependencies.
  • Assist in campaign launches from planning to QA to deployment.
  • Maintain high standards for messaging accuracy, creative clarity, and brand consistency.
  • Improve processes for handoffs, approvals, workflows, and team coordination.
  • Manage and optimize HubSpot workflows, lead routing, lifecycle stages, and automation logic.
  • Analytics, Reporting & Funnel Optimization
  • Build dashboards for lead gen, demo performance, CPL/CAC trends, and campaign ROI.
  • Deliver weekly, monthly, and quarterly reporting that's clean and insight-driven.
  • Track funnel progression and identify drop-off points that need optimization.
  • Use GA4, Looker Studio, and campaign data to drive decisions.
  • Apply CRO principles to improve landing pages, forms, and conversion paths.

Cross-Department Alignment & Internal Communication

  • Attend internal meetings with Sales, Product, UI/UX, Onboarding, Support, and Customer Success to stay aligned on priorities, launches, and feedback loops.
  • Work directly with leadership to ensure marketing initiatives support active product releases, sales motions, onboarding improvements, and customer success needs.
  • Translate cross-team insights into actionable marketing plans, timelines, and enablement assets.
  • Paid Media Oversight
  • Review Google Ads, Meta Ads, and LinkedIn campaigns for accuracy, alignment, and performance.
  • Monitor CPLs, lead quality, audience performance, and attribution paths.
  • Ensure creative and messaging match Company personas (carriers, brokers, hybrids).
  • Partner with offshore specialists to manage A/B tests, retargeting, and scaling efforts.
  • HubSpot, Active Campaign & Automation
  • Audit and improve lead scoring, segmentation, attribution, and lifecycle accuracy.
  • Oversee email workflows, nurture sequences, and campaign tagging in HubSpot and ActiveCampaign.
  • Ensure MQL → SQL → Demo flows are clean, fast, and fully tracked.
  • Maintain synced reporting and data hygiene across HubSpot, , and marketing funnels.
  • Use AI tools to automate repetitive workflows, streamline reporting, and improve process efficiency.

Creative & Brand Quality

  • Review landing pages, email campaigns, ads, and collateral with a high bar for clarity.
  • Ensure messaging directly reflects Company's strengths: automation, AI workflows, unified ops, visibility, and financial accuracy.
  • Support production of case studies, product sheets, scripts, and sequences.
  • Maintain consistency in tone, visuals, and positioning across all channels.

Event & Campaign Execution

  • Support Director of Marketing with logistics and coordination for trade shows, partner events, and customer meetups.
  • Help with timelines, vendor coordination, and asset delivery.
  • Ensure pre- and post-event campaigns are executed and measurable.

What You Bring

  • 5–8 years in B2B SaaS marketing operations or similar tech-driven roles.
  • Understanding of freight operations (dispatch, brokerage, AR/AP, compliance) is a big plus.
  • Strong HubSpot skills: workflows, routing, automations, reporting, scoring, and segmentation.
  • Hands-on experience with Google Ads, Meta Ads, and LinkedIn Ads KPIs and structure.
  • Strong analytics background using GA4, Looker Studio, SEMrush, and campaign reporting tools.
  • Experience with email automation in HubSpot + ActiveCampaign.
  • Familiarity with or similar outbound/sequencing tools.
  • Ability to leverage AI for workflow automation, reporting, content assist, and process scaling.
  • High attention to detail - especially with creative QA and message accuracy.
  • Experience working with dev/product teams on UAT, updates, and technical workflows to stay up to date with new product initiatives

Bonus

  • Prior TMS, freight tech, or logistics technology experience
  • Experience improving inbound demo flows and lead-to-meeting conversions.
  • Experience implementing CRO testing frameworks.

What Success Looks Like

  • Marketing operations become smoother, more predictable, and more automated.
  • Campaigns ship cleanly - on time, on brand, and fully coordinated.
  • Reporting is accurate, consistent, and tells decision-ready stories to C-Level Leadership & Stakeholders
  • Lead quality improves; CPL and friction across the funnel decrease.
  • Sales, product, and marketing stay aligned because the ops engine is clean and organized.
  • AI and automation remove manual load from the team and speed up execution.

Job Type: Full-time

Pay: $58, $70,000.00 per year

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s)

  • Do you have prior TMS, freight tech, or logistics technology experience?
  • Are you comfortable to work onsite at Lake Forest, CA?

Experience

  • B2B SaaS marketing operations : 1 year (Required)

Work Location: In person

Job Type

Job Type
Full Time
Location
Trabuco Canyon, CA

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