Marketing Agency - Account Manager

Kyn has a fantastic opportunity for an Account Manager in the UK to join an exciting and fast growing Marketing Agency. You will be working with talented individuals who are respected in the retail tech landscape, helping to build, manage and grow the accounts.

The successful candidate will work alongside Account Directors and the Client Services team, with a focus on marketing campaign management. You will serve as the primary owner of campaigns and be responsible for creating briefs, building project plans, collecting client feedback, and reporting on results. Kyn’s culture includes autonomy and opportunity to grow, with a lot of fun thrown in.

We are looking for an Account Manager with exceptional organisational skills, who is task oriented, and has the ability to ensure projects are kept on track and raise any concerns - essentially ensuring the smooth running of campaigns and projects.

Key responsibilities

• Writing design and copy briefs that are clear and easy to understand and reflect the requirements of the client
• Managing communications with your portfolio of clients, including status updates, project plans, and feedback
• Creating, updating and sharing client status reports - ensuring input is requested and provided by the client services team.
• Proactively recommending opportunities for improvement and ensuring the success of every campaign
• Creating and sharing meeting notes and follow-ups, outlining key next steps and actions
• Building campaign tasks within Asana (Project management tool)

Requirements (Essential)

• 3+ years' experience as an Account Manager/ Account Coordinator (or similar position) at a B2B marketing agency, with experience in field marketing, demand generation and ABM
• Excellent oral and written communication skills
• Demonstrable experience in meeting/exceeding customer requirements (results driven)
• A keen eye for detail
• Experience working as part of a team
• Ability to work under pressure whilst maintaining a cool outlook
• A personable and professional character that will allow you to build client rapport
• The confidence to give clients trust in your work

Requirements (Preferable)

• Experience in the Retail Tech space
• Experience with LinkedIn Sales Nav, Google Ads, Google sheets, Excel
• Experience with tools such as; HubSpot, Apollo etc
• Ability to understand and communicate marketing data, such as campaign results

Benefits

• Competitive salary
• 25 days holiday per year plus national bank holidays
• Hybrid, flexible working policy
• Premium office with perks, snack bars, entertainment and more
• Summer and Christmas socials
• External training and accreditation actively encouraged and funded where appropriate

About Kyn

Kyn is a full-service Marketing Agency - specialising in the retail-tech vertical. In an age of digital apathy, we help our clients engage key targets and customers through content, events, account-based experiences, and outstanding creative. Learn more at https://kyn.agency/