Digital Markets CRM Product Engagement – Associate

JPMorgan Chase & Co. is a global leader in financial services, and they are seeking a dynamic Associate in their Markets division. The role focuses on driving engagement for the CRM Platform tailored for the CIB Markets business, ensuring product adoption, and collaborating with stakeholders to enhance product features.

Responsibilities

• Ensure product adoption and value realization
• Accountable for product adoption targets and regular user engagement
• Collaborate with internal stakeholders to gather requirements and prioritize features and act as the liaison between business units and technology teams
• Incorporate user feedback and industry best practices into design enhancements
• Leverage data analytics to drive engagement, product decisions and measure success
• Implement features that enhance data-driven insights for Sales and Research
• Proactively identify and mitigate risks associated with the platform
• Evangelize and articulate a clear product vision and strategy for the platform and align platform capabilities with Sales & Research needs

Skills

• Bachelor's degree in Business, Finance, Technology, or related field
• Proven interest in developing Digital Solutions and Products, preferably within Markets
• Good understanding of CRM Systems and their application in Markets Sales environments
• Excellent leadership, communication, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Proficiency in data analysis and familiarity with relevant tools and technologies

Company Overview

• With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. It was founded in 2000, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is https://www.jpmorganchase.com/.

Company H1B Sponsorship

• JPMorganChase has a track record of offering H1B sponsorships, with 2855 in 2025, 3469 in 2024, 3395 in 2023, 3594 in 2022, 2515 in 2021, 2495 in 2020. Please note that this does not guarantee sponsorship for this specific role.