Sales Support and Amazon Accounts Coordinator

**Job Summary**

FoxMind is a dynamic and growing publisher, manufacturer, and distributor of toys and games based in Montreal. Our business is international, and our fun, family-oriented, and educational products can be found worldwide in homes and classrooms.

What we are looking for

We are seeking a highly organized and proactive individual based in Montreal who is fully bilingual in English and French. You have experience coordinating sales and managing orders from key accounts. You can oversee large account shipping guidelines and are comfortable working with Amazon Vendor and Seller accounts. Familiarity with EDI systems is a strong asset.

You are meticulous, adaptable, and capable of multitasking while maintaining a positive attitude. As a dependable team player, you thrive in an open-space work environment.

Key Responsibilities

• Support sales efforts by processing sales orders and providing product information.
• Manage and maintain the company’s e-commerce - Amazon Vendor and Seller accounts.
• Enter orders into the company’s QuickBooks accounting system.
• Provide excellent customer service, including processing and collecting payments.
• Work directly with the sales team to coordinate key account projects, including setting up new product listings and ensuring timely deliveries.
• Update and maintain product information databases and price lists.
• Coordinate with the Support/Warehouse team to ensure orders are shipped on schedule.
• Provide support across various company functions—flexibility to take on multiple roles is essential.
• Must be - Fully bilingual in English and French (many of our customers are international).
• Minimum of 3 years of experience in a similar role.
• Experience managing Amazon Vendor and/or Seller accounts or with Shopify.
• Highly organized with a strong attention to detail.
• Adaptable, able to handle evolving responsibilities and shifting priorities.
• Strong ability to track and meet deadlines.
• Proficient in MS Excel, Word, Outlook, and PowerPoint.
• A proactive team player who takes initiative and is engaged in their role.
• Comfortable working in an open office environment.
• Enjoying to play regularly board games is a plus

Note to applicants

• *Job Types**: Full-time, Permanent

Pay: From $47,500.00 per year

• *Benefits**:
• Casual dress
• Extended health care
• Life insurance
• On-site parking

Schedule

• Monday to Friday
• *Education**:
• Secondary School (required)
• *Experience**:
• Amazon / Shopify: 2 years (required)

Work Location: In person

Application deadline: 2025-02-27

Expected start date: 2025-02-24