Marketing Manager

Location: Broken Arrow, Oklahoma

Reports to: Vice President of Operations

Status: Full-Time, Exempt

Application review will begin the first week of January.

Position Summary

The Marketing Manager leads and executes marketing strategy for the Broken Arrow

Chamber of Commerce (BACC) in alignment with the BACC’s Strategic Plan and

annual goals. This role focuses on strategic marketing, brand management,

campaign development, digital marketing, and promotion of programs and events

that advance the BACC’s mission and value. Communications and media relations

are included but function in support of broader marketing strategy, with an emphasis

on proactive, goal-driven marketing that delivers organizational results.

This position works closely with the Marketing Director of the Broken Arrow Economic

Development Corporation (BAEDC) to maintain a unified marketing framework. Each

role remains responsible for its own organization while collaborating on shared

messaging, branding, co-branded initiatives, and select cross-organizational

projects.

Key Responsibilities

Marketing Strategy & Planning

• Develop and execute annual marketing plan aligned with the BACC’s strategic plan and goals
• Translate strategic priorities into integrated marketing campaigns that support membership, sponsorships, programs, and events
• Establish clear marketing objectives, timelines, and performance measures
• Ensure marketing efforts are proactive, strategic, and outcomes-focused
• Collaborate with internal teams to align marketing with organizational objectives

Brand Management & Visual Identity

• Serve as steward of the brand, ensuring consistent visual identity, tone, and messaging
• Produce and oversee high-quality graphic design and marketing materials across digital and print platforms
• Maintain brand standards while supporting co-branded initiatives with the BAEDC and community partners

Digital Marketing & Platforms

• Manage and maintain websites, ensuring current, engaging, and user friendly content
• Oversee social media presence with a marketing-first approach focused on campaigns, engagement, and value creation
• Develop and execute digital campaigns across email, social, and web platforms
• Monitor performance metrics and adjust strategies to improve results

Event, Program & Member Marketing

• Lead marketing efforts for the BACC’s programs, initiatives, and signature events
• Collaborate with programming and events staff to develop integrated marketing timelines and promotional strategies
• Capture and curate photography and visual content at the BACC’s events
• Support membership recruitment, retention, and sponsorship marketing through targeted campaigns and materials

Communications & Media Relations (Marketing-Aligned)

• Develop and manage communications that support marketing objectives, campaigns, and brand positioning
• Prepare and distribute press releases and media content
• Develop and maintain relationships with local and regional media partners
• Ensure external communications reinforce strategic messaging and organizational priorities

Internal & Cross-Organizational Collaboration

• Provide marketing guidance and support to the BACC’s staff to ensure consistency and quality
• Support special projects, campaigns, and organizational priorities as assigned
• Collaborate with the BAEDC Marketing Director to maintain unified messaging and branding and to execute co-branded and cross organizational marketing initiatives
• Participate in regular coordination to ensure clarity of roles, responsibilities, and timelines

Other Duties as Assigned

Qualifications

• Bachelor’s degree in marketing or equivalent experience
• Minimum 3 years of progressively responsible marketing experience
• Experience managing websites, email platforms, and social media
• Proficiency with modern marketing platforms including content management systems, email marketing tools, and social media management software
• Working knowledge of artificial intelligence tools used to enhance marketing effectiveness, efficiency, and insight preferred
• Experience with analytics and reporting tools for evaluating marketing performance and informing strategy adjustments
• Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholders simultaneously
• Experience supporting strategic plan execution through marketing
• Experience in chambers, economic development, or membership organizations preferred

Working Style & Expectations

• Professional, collaborative, and proactive
• Comfortable balancing independent and team-based work
• Comfortable adopting new tools and technologies, including AI-enabled marketing tools, to improve efficiency and outcomes while maintaining sound professional judgment and brand integrity
• Adaptable and solutions-oriented
• This is an onsite position

Physical & Mental Requirements

• The BACC is committed to continuous professional growth and development, including both technical expertise and transformational soft skills. Success in this position requires strong emotional intelligence and professional judgment, including the ability to collaborate across teams, build and maintain effective working relationships, demonstrate organizational awareness, communicate with clarity and purpose, adapt to shifting priorities, take initiative, and perform accurately under pressure while meeting critical deadlines in a fast-paced, community-facing environment.
• Frequent verbal communication is required in this role, including interaction with staff, members, partners, and external stakeholders.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must possess sight and hearing sufficient to perform essential functions of the position.
• Must be able to stand and move intermittently throughout the workday.
• May be required to sit, stand, walk, or drive for extended periods of time.
• May be required to lift up to twenty-five (25) pounds.

Working Conditions & Environmental Exposures

• Work is regularly performed in both a climate-controlled office environment and frequently performed at off-site locations throughout the community.
• Noise levels and environmental conditions will vary depending on location.
• This position requires frequent attendance at meetings and events.
• No environmental hazards are encountered in performance of normal job duties.
• This role may require occasional local travel and the ability to adapt to multiple types of workspaces.
• This position may require occasional travel within and outside the State of Oklahoma by car and/or airplane.
• Extended periods of sitting, standing, walking, and driving may be necessary.
• Base Salary and Benefits
• Full-time salaried position: salary may be based on experience
• The BACC offers a generous benefits package to all full-time employees, who meet Plan requirements. Employee benefits are fully detailed in Employee Handbook and are subject to change with notice. Current benefits include, but are not limited to, the following:
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D insurance
• 401(k)
• Paid holidays, including work week between Christmas and New Year’s Day
• Vacation/PTO
• More

This job description is not intended to be an employment contract, nor does it

dissolve the “at will” employment relationship between BACC/BAEDC and

employees, including the Marketing Manager