Strategist, Digital Marketing Expert, & Management Consulting Professional

Job Title: Strategist, Digital Marketing Expert, & Management Consulting Professional

Location: Washington, DC area; Hybrid-Remote

Clearance: Favorably Adjudicated Tier 3 / Secret Clearance (or higher)

Citizenship: U.S. Citizenship Required

Pending Contract Award

AttainX Inc. is seeking a highly experienced Strategist, Digital Marketing Expert, & Management Consulting Professional to serve as the Government’s primary design thought partner and customer experience strategist supporting the DoD’s Military Community and Family Policy (MC&FP) effort. The position will bridge Outreach & Engagement and IT, Cybersecurity, and Data, driving innovation in how information, services, and experiences are delivered to the military community.

This role requires a creative leader who can combine vision and execution—fostering human-centered design, guiding creative and brand strategy, interpreting customer feedback and user insights, and enabling modern, accessible, and data-informed customer experiences across digital platforms.

Qualifications and Education Requirements

• Minimum of five (5) years shaping and delivering strategic design, customer experience, and/or brand innovation initiatives for Government or large-scale enterprise systems.
• Minimum of five (5) years with human-centered design, analysis of user feedback and behavioral data, and/or creative or brand strategy.
• Minimum of three (3) years providing design vision and innovation strategies to senior leadership, Program Managers, and product owners that align with organizational goals and objectives.
• Minimum of three (3) years applying modern design practices, accessibility standards (e.g., Section 508/WCAG), and digital user experience principles, including managing UI/UX testing, evaluation, and optimization.
• Experience developing UX strategies incorporating journey mapping, usability testing, and iterative design in agile website and application development environments—including native mobile applications—in support of enterprise initiatives and mission objectives.

Desired Qualifications

• Bachelor’s degree in a relevant field such as Communications, Marketing, Human-Centered Design, or Business.
• Experience interpreting user-centered data, digital performance measures, or customer feedback and user insights to inform strategic goals.
• Certifications in usability or UX design, project/program leadership (e.g., PMP, PgMP), human-centered design, or analytics/marketing.

Job Duties

• Serve as the primary customer experience strategist and design partner to Government leadership.
• Collaborate across O&E and IT/Cyber/Data teams to ensure cohesive, accessible, and user-driven design solutions.
• Translate insights from user research, behavioral data, and stakeholder feedback into actionable design and content strategies.
• Develop and maintain digital experience standards and brand guidelines that promote consistent, modern, and inclusive user experiences.
• Guide the integration of human-centered design into enterprise system modernization and communications initiatives.
• Lead design thinking workshops, journey mapping sessions, and usability testing to identify opportunities for improvement.
• Recommend and implement data-informed strategies that enhance engagement and accessibility across digital channels.

Non-Essential Functions

• General Duty Requirements

Pay: $145,000.00 - $195,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education

• Bachelor's (Preferred)

Experience

• strategic design and/or brand innovation : 5 years (Required)
• DoD program: 3 years (Preferred)
• human-centered design / behavioral data / brand strategy: 5 years (Required)
• UX: 5 years (Required)
• 508 Compliance: 3 years (Required)

License/Certification

• PMP / PgMP (Preferred)
• UX Design certification (Preferred)

Security clearance

• Secret (Required)

Work Location: Remote