Engagement (Email) Marketing Manager

Job Description

We're looking for an Engagement Marketing Manager to help accelerate customer growth by driving upsell and cross-sell revenue through impactful lifecycle programs.

This role is perfect for someone who's excited to roll up their sleeves and execute, not just ideate. You thrive in an environment where processes are evolving and can take direction and run with it, but also think on your feet, problem-solve, and get things done with limited resources or perfect inputs.

You'll partner closely with Product Marketing, Customer Success, Sales, and Product to align messaging, timing, and targeting, ensuring every customer touchpoint is cohesive and meaningful.

The ideal candidate has 35+ years of experience in lifecycle, retention, or customer marketing, ideally in B2B SaaS or tech, and hands-on Intercom experience.