Ecommerce Manager

Company Description

Moore & Giles, established in 1933 and located in Central Virginia, is a renowned leather company providing premium leather to various industries globally. Known for their commitment to quality craftsmanship, Moore & Giles also produces exceptional handcrafted leather products. The company is deeply rooted in tradition while continuously innovating to meet contemporary needs. Learn more about us at www.mooreandgiles.com.

Role Description

We are seeking a full-time Ecommerce Manager to join our team on-site at our headquarters in Forest, VA. This role involves managing and optimizing ecommerce platforms, creating and implementing marketing strategies, and utilizing sales analytics to drive online growth. Responsibilities include overseeing website operations, ensuring a seamless user experience, analyzing consumer data, and developing innovative strategies to increase engagement and sales.

Essential Duties and Responsibilities: Other duties may be assigned.

• Collaborates with VP of Marketing on customer acquisition and traffic conversion strategies.
• Uses data to validate current and planned roadmaps, effectiveness of campaigns, and inform changes in marketing approach.
• Maintains and executes web roadmap and priorities.
• Manages PDPs, PLPs, and landing pages.
• Manages e-commerce product launches, pre-order products, and inbound stock.
• Conceptualizes designs, integrates feedback, and navigates design challenges.
• Manages external web development team, including project timelines, hours, and budget.
• Conducts pre-production testing of new functionality and implements optimizations based on business partner feedback.
• Manages site experience and performs quality tests regularly.
• Tests and iterates to improve workflows and customer shopping experience.
• Prioritizes and manages multiple projects to meet goals and deadlines, ensuring timely delivery with the marketing team.
• Executes content and merchandising refreshes aligned with sales goals and broader creative plans.
• Monitors inventory levels and communicates with sales and procurement teams.
• Oversees integration of e-commerce platform with ERP, including PIM data.
• Oversees integration of tools and platforms (e.g., NetSuite, Cylindo) to improve user experience.

Qualifications

• 2+ years experience designing in high-paced work environment with expansive portfolio.
• A robust portfolio demonstrating expertise in photo editing, digital design, and technical design.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Bachelor's degree in design or related discipline.
• Social media or content marketing experience a plus.

Preferred Experience and Skills

• Obsession with data-driven decision making.
• A talent for creativity and problem-solving.
• A keen eye for detail and appreciation of great design.
• Ability to work independently and with a team to meet deadlines.
• Excellent organizational skills and multitasking ability.