Account Manager (Amazon)

Account Manager, Amazon

Location: Redwood City, CA

Work Model: Hybrid (Monday, Tuesday, Wednesday in-office)

Pay: $122,000 - $152,000

Overview

We are seeking an experienced Account Manager, Amazon to oversee and grow a third-party Amazon Seller Central account for a seasonal consumer product business. This is a highly hands-on role requiring direct experience managing Amazon Seller Central in a fast-paced, deadline-driven environment.

The ideal candidate is analytical, detail-oriented, and thrives during peak sales periods, particularly from September through January. This role reports to the Director of Amazon Marketplace.

What You’ll Do

Amazon Account Operations

• Manage daily operations within Amazon Seller Central, including listings, pricing, and performance monitoring
• Optimize product listings with strong titles, keywords, A+ content, and imagery
• Monitor account health metrics and ensure compliance with Amazon policies
• Respond to Seller Central cases, performance alerts, and Amazon communications
• Execute seasonal promotions, Lightning Deals, coupons, and advertising initiatives

Inventory Planning & Forecasting

• Forecast inventory needs based on historical data and seasonal demand
• Coordinate inbound FBA shipments and maintain healthy stock levels
• Manage stranded inventory, suppressed listings, and fulfillment discrepancies
• Partner with supply chain teams to minimize overstock and end-of-season carryover

Financial Management & Reporting

• Support management of the Amazon account P&L
• Produce weekly and monthly performance reports
• Analyze seasonal results to inform year-over-year improvements

Issue Resolution & Growth

• Resolve listing errors, policy issues, and operational challenges
• Monitor customer feedback to protect seller performance and brand reputation
• Collaborate with marketing and leadership on seasonal launches and promotions
• Identify opportunities for sales growth, conversion improvement, and efficiency gains

What You Bring

• 8+ years of experience in eCommerce or omnichannel retail
• 3+ years of hands-on experience managing an Amazon Seller Central account
• Proven success managing listings, inventory, and performance metrics
• Strong understanding of seasonal inventory planning
• Intermediate Excel or Google Sheets skills
• Strong organizational and communication skills
• Proactive, detail-oriented problem solver with a strong sense of ownership
• Entrepreneurial, roll-up-your-sleeves mindset

Preferred Qualifications

• Experience with Amazon advertising tools (PPC, DSP)
• Familiarity with analytics platforms such as Helium 10 or Jungle Scout
• Experience with seasonal or holiday-based product lines
• Bachelor’s degree in Business, Marketing, E-commerce, or related field

Compensation & Benefits

• Competitive incentive plan
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Generous PTO, paid holidays, and wellness benefits