Career Area

Sales

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About EPD

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Job Summary

As Senior Digital Strategy Consultant in the Electric Power Division, your work ensures Electric Power customer needs are integrated into the Caterpillar digital tools landscape, which enables them to get the most from our products and services. You will work closely with internal partners, dealers, and customers to identify and develop new solutions and establish clear value to onboarding into Caterpillar’s digital ecosystem.

What You Will Do

In this role, you will serve as the key liaison within Electric Power to Cat Digital to drive alignment and prioritization of key projects, resources, and digital enablers to support Electric Power aftermarket growth. Job duties include:

Working with business partners and industry groups primarily across Electric Power and Cat Digital to collect voice of customer and voice of business to propose ideas for business growth leveraging digital workstreams.
Establishing enhancement pipeline for Cat Digital products such as VisionLink, Cat Foresight, and Cat Central in support of Electric Power’s long-term digital strategy.
Developing new Cat Digital solutions for Electric Power including, but not limited to, condition monitoring analytics and Digital Integrated Customer Offers (DICOs).
Representing Electric Power within cross-industry discussions for prioritization of EP needs in new enterprise digital projects such as Cat AI Assistant and ONE Funnel.
Managing metrics, dashboards, and supporting management tools in place to monitor performance and determine opportunities for product improvement.

Degree Requirement

Four-year degree in business, economics, finance or a related field or equivalent experience.

What You Will Have

Customer Focus: Working knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Communicates the importance of customer needs/expectations and commits to resolving them.
Researches and verifies customer needs and expectations.
Solicits customer satisfaction feedback and acts on improvement opportunities.
Helps link organizational objectives to customer needs and expectations.
Meets regularly with customers to understand their wants, needs and expectations.

Data Gathering & Analysis: Extensive experience and knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.

Advises on advanced data gathering and analysis methodologies and technologies.
Oversees data gathering and analysis activities within the organization.
Documents sources and validates the accuracy of data analysis by evaluating the pros and cons of data analysis methods used.
Implements procedures and policies within a data processing function.
Teaches others how to improve the validity and reliability of data used in various analyses.
Evaluates best practices of data gathering and analysis within the industry.

Decision Making and Critical Thinking: Working knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Applies an assigned technique for critical thinking in a decision-making process.
Identifies, obtains, and organizes relevant data and ideas.
Participates in documenting data, ideas, players, stakeholders, and processes.
Recognizes, clarifies, and prioritizes concerns.
Assists in assessing risks, benefits and consideration of alternatives.

Effective Communications: Working knowledge and understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Delivers helpful feedback that focuses on behaviors without offending the recipient.
Listens to feedback without defensiveness and uses it for own communication effectiveness.
Makes oral presentations and writes reports needed for own work.
Avoids technical jargon when inappropriate.
Looks for and considers non-verbal cues from individuals and groups.

Relationship Management: Working knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Provides prompt and effective responses to client requests and interactions.
Monitors client satisfaction levels on a regular basis.
Alerts own team to problems in client satisfaction.
Differentiates the roles and responsibilities in a business relationship.
Works with clients to address critical issues and resolve major problems.

Strategic Thinking: Working knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.

Implements the group's go-to-market strategy.
Raises awareness of potential strategic alliances and partnerships.
Explains elements of the strategy to others and encourages questions.
Monitors marketplace trends, opportunities, and vulnerabilities; reports findings.
Makes sound recommendations when faced with complex and contradictory alternatives.

Top Candidates Will Also Have

Previous experience with Cat Digital tools and solutions such as VisionLink, Cat Foresight, PSEs, etc.
Previous experience tracking multiple projects and deliverables
Master’s degree in business administration or related field

Additional Information

This position requires the candidate to work a 5-day-a-week schedule in the office.
Travel up to ~20% is possible
Domestic relocation is available for this position
Visa sponsorship is NOT available for this position

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.

At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Summary Pay Range

$126,000.00 - $189,000.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees

Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates

July 2, 2025 - July 12, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.

Not ready to apply? Join our Talent Community.

Qualifications

Four-year degree in business, economics, finance or a related field or equivalent experience
Data Gathering & Analysis: Extensive experience and knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment
Strategic Thinking: Working knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization
Previous experience with Cat Digital tools and solutions such as VisionLink, Cat Foresight, PSEs, etc
Previous experience tracking multiple projects and deliverables
Master’s degree in business administration or related field
This position requires the candidate to work a 5-day-a-week schedule in the office
Travel up to ~20% is possible
Domestic relocation is available for this position

Benefits

$126,000.00 - $189,000.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience
Subject to plan eligibility, terms, and guidelines
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees

Responsibilities

As Senior Digital Strategy Consultant in the Electric Power Division, your work ensures Electric Power customer needs are integrated into the Caterpillar digital tools landscape, which enables them to get the most from our products and services
You will work closely with internal partners, dealers, and customers to identify and develop new solutions and establish clear value to onboarding into Caterpillar’s digital ecosystem
In this role, you will serve as the key liaison within Electric Power to Cat Digital to drive alignment and prioritization of key projects, resources, and digital enablers to support Electric Power aftermarket growth
Working with business partners and industry groups primarily across Electric Power and Cat Digital to collect voice of customer and voice of business to propose ideas for business growth leveraging digital workstreams
Establishing enhancement pipeline for Cat Digital products such as VisionLink, Cat Foresight, and Cat Central in support of Electric Power’s long-term digital strategy
Developing new Cat Digital solutions for Electric Power including, but not limited to, condition monitoring analytics and Digital Integrated Customer Offers (DICOs)
Representing Electric Power within cross-industry discussions for prioritization of EP needs in new enterprise digital projects such as Cat AI Assistant and ONE Funnel
Managing metrics, dashboards, and supporting management tools in place to monitor performance and determine opportunities for product improvement
Customer Focus: Working knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Communicates the importance of customer needs/expectations and commits to resolving them
Researches and verifies customer needs and expectations
Solicits customer satisfaction feedback and acts on improvement opportunities
Helps link organizational objectives to customer needs and expectations
Meets regularly with customers to understand their wants, needs and expectations
Advises on advanced data gathering and analysis methodologies and technologies
Oversees data gathering and analysis activities within the organization
Documents sources and validates the accuracy of data analysis by evaluating the pros and cons of data analysis methods used
Implements procedures and policies within a data processing function
Teaches others how to improve the validity and reliability of data used in various analyses
Evaluates best practices of data gathering and analysis within the industry
Decision Making and Critical Thinking: Working knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Applies an assigned technique for critical thinking in a decision-making process
Identifies, obtains, and organizes relevant data and ideas
Participates in documenting data, ideas, players, stakeholders, and processes
Recognizes, clarifies, and prioritizes concerns
Assists in assessing risks, benefits and consideration of alternatives
Effective Communications: Working knowledge and understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Delivers helpful feedback that focuses on behaviors without offending the recipient
Listens to feedback without defensiveness and uses it for own communication effectiveness
Makes oral presentations and writes reports needed for own work
Avoids technical jargon when inappropriate
Looks for and considers non-verbal cues from individuals and groups
Relationship Management: Working knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
Provides prompt and effective responses to client requests and interactions
Monitors client satisfaction levels on a regular basis
Alerts own team to problems in client satisfaction
Differentiates the roles and responsibilities in a business relationship
Works with clients to address critical issues and resolve major problems
Implements the group's go-to-market strategy
Raises awareness of potential strategic alliances and partnerships
Explains elements of the strategy to others and encourages questions
Monitors marketplace trends, opportunities, and vulnerabilities; reports findings
Makes sound recommendations when faced with complex and contradictory alternatives

Senior Digital Strategy Consultant – Electric Power

Job Type