About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori.

The Sales and Marketing Intern works directly with the sales and marketing team in a supportive and administrative role. Responsible for providing administrative support to the Sales & Marketing team to effectively serve the needs of our clients.

RESPONSIBILITIES AND JOB DUTIES

Sales & Events

Preparing and distributing daily sales and events reports
Collaborating with all departments to ensure smooth coordination of client requests and site inspections
Assisting with VIP guest preparation, including updating guest profiles, coordinating amenities, creating welcome cards, and managing special requests
Entering and maintaining data in systems such as Salesforce, Shiji, IDEAS, Word, Excel, and PowerPoint
Ensuring that Salesforce is updated accurately and in line with Best Practice standards (accounts, contacts, activities, booking sources, follow-ups)
Answering calls and responding to inquiries in a professional, courteous manner
Supporting the team with special projects and administrative tasks as needed
Completing timely and accurate typing and preparation of letters, memos, proposals, contracts, invoices, and mailing lists
Assisting with event logistics and sales team coordination
Comfortable with administrative duties and multitasking
Strong attention to detail and organizational abilities
Professional demeanor and a strong desire to learn
Able to work independently and collaboratively in a fast-paced environment

MARKETING

Support influencer marketing by vetting requests, coordinating stays, managing contracts, and tracking deliverable
Assist with monthly PR reporting and tracking across digital, print, and social channels
Maintain organized photo archives and support photoshoot planning and mood board creation
Help develop monthly Marketing Communication presentations and PR summaries
Plan, draft, and schedule content for the social media calendar; generate weekly performance reports
Monitor and analyze competitor hotel packages and offers
Review and edit media placements and ensure website content accuracy and relevancy

SPECIAL SKILLS REQUIRED

Excellent telephone skills and manners, ability to interact with colleagues and clients of the hotel, both via phone and in person in a professional mannerExcellent knowledge of Outlook, Word, Excel, Salesforce, Birchstreet and PowerPoint.
Ability to read, write, and speak the English language using excellent grammar and communication skills.
Administrative knowledge such as business letters, formats and telephone etiquette.
Requires the ability to operate and control office machines
Requires the ability to compile, gather data, collate and or classify information about data, people or things.

PHYSICAL DEMANDS

Physical activities include lifting up to 20lbs.
Sitting for long periods is likely.
Talking, hearing, seeing and reaching
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment

LICENSES OR CERTIFICATES

No special license required.

Rate of pay: $20 per hour

Timeframe: Approximately Mid-July through September 2025

EOE, including disability/vets

Qualifications

Strong attention to detail and organizational abilities
Professional demeanor and a strong desire to learn
Able to work independently and collaboratively in a fast-paced environment
Excellent telephone skills and manners, ability to interact with colleagues and clients of the hotel, both via phone and in person in a professional manner
Excellent knowledge of Outlook, Word, Excel, Salesforce, Birchstreet and PowerPoint
Ability to read, write, and speak the English language using excellent grammar and communication skills
Administrative knowledge such as business letters, formats and telephone etiquette
Requires the ability to operate and control office machines
Requires the ability to compile, gather data, collate and or classify information about data, people or things
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment
No special license required

Benefits

Rate of pay: $20 per hour

Responsibilities

The Sales and Marketing Intern works directly with the sales and marketing team in a supportive and administrative role
Responsible for providing administrative support to the Sales & Marketing team to effectively serve the needs of our clients
Preparing and distributing daily sales and events reports
Collaborating with all departments to ensure smooth coordination of client requests and site inspections
Assisting with VIP guest preparation, including updating guest profiles, coordinating amenities, creating welcome cards, and managing special requests
Entering and maintaining data in systems such as Salesforce, Shiji, IDEAS, Word, Excel, and PowerPoint
Ensuring that Salesforce is updated accurately and in line with Best Practice standards (accounts, contacts, activities, booking sources, follow-ups)
Answering calls and responding to inquiries in a professional, courteous manner
Supporting the team with special projects and administrative tasks as needed
Completing timely and accurate typing and preparation of letters, memos, proposals, contracts, invoices, and mailing lists
Assisting with event logistics and sales team coordination
Comfortable with administrative duties and multitasking
Support influencer marketing by vetting requests, coordinating stays, managing contracts, and tracking deliverable
Assist with monthly PR reporting and tracking across digital, print, and social channels
Maintain organized photo archives and support photoshoot planning and mood board creation
Help develop monthly Marketing Communication presentations and PR summaries
Plan, draft, and schedule content for the social media calendar; generate weekly performance reports
Monitor and analyze competitor hotel packages and offers
Review and edit media placements and ensure website content accuracy and relevancy
Physical activities include lifting up to 20lbs
Sitting for long periods is likely
Talking, hearing, seeing and reaching

Temporary Sales & Marketing Intern - The Langham, New York

Job Type