ECOMMERCE MANAGER, HOME FASHIONS

This company is a leading provider and distributor of a wide range of home textile products across the United States. The business specializes in both private-label and branded products available at various price points, serving nearly 40 major retailers and consumers through both brick-and-mortar and online sales channels.

Key aspects of the company include

Product Portfolio: The firm offers an extensive range of over 50 product lines, including fashion and utility bedding, quilts, sheets, pillows, bath and beach towels, window treatments, kitchen accessories, and area rugs

Operations: The business leverages extensive global sourcing and manufacturing capabilities with a corporate office in New York City and multiple U.S. distribution centers to accommodate client needs

Innovation and Sustainability: The company is focused on innovation, which includes an increased emphasis on eco-conscious practices and products, such as items made from 100% recycled plastics or natural fibers. Its main distribution center in New Jersey is powered entirely by solar energy

Strategic Partnerships: The firm acts as a long-term strategic partner for major retailers, assisting in the development of impactful product lines. It also holds licenses for several well-known brands

We are seeking a highly motivated and detail-oriented Ecommerce Manager with an exceptional, customer-centric understanding of the Amazon ecosystem. This unique role requires a professional who deeply understands the Amazon customer journey - from browsing to checkout, and post-purchase - allowing us to optimize our brand presence, drive sales, and enhance customer satisfaction across Amazon and other key dot com retailers (e.g., Walmart.com, Target.com, your own brand website).

The ideal candidate will have a deep understanding of the Amazon platform from a strategic business perspective, informed by a strong knowledge of online consumer behavior and the factors that drive successful ecommerce experiences. This role requires the ability to translate market insights and customer data into effective strategies for optimizing our presence and performance on Amazon and other online retail channels.

Key Responsibilities

Ecommerce Strategy Development: Develop and execute comprehensive ecommerce strategies for Amazon and other dot com retailers, focusing on driving sales, improving brand visibility, and enhancing the customer journey

Platform Management: Oversee the day-to-day management of Amazon Vendor/Seller Central accounts and similar platforms for other retailers (e.g., Walmart.com), including product listing optimization, inventory management, and order fulfillment oversight

Merchandising and Conversion: Implement best practices for online merchandising, creating compelling product detail pages, A+ content, and brand store experiences that maximize conversion rates

Performance Analysis: Monitor and analyze key ecommerce metrics, including traffic, conversion rates, sales performance, and customer reviews, to identify areas for improvement and inform strategic decisions

Digital Marketing: Manage and optimize advertising campaigns on platforms like Amazon Advertising to increase product visibility and drive targeted traffic

Customer Experience Focus: Collaborate with internal teams to ensure a seamless and positive customer experience across all online touchpoints, from product discovery to post-purchase support

Market Intelligence: Stay informed about the latest trends in ecommerce, changes in platform algorithms and policies, and competitor activities to maintain a competitive edge

Qualifications

Ecommerce Management Experience: A minimum of 5 years of experience in ecommerce management, with a significant focus on the Amazon platform (Vendor or Seller Central)

Understanding of Consumer Behavior: Demonstrated ability to analyze online consumer behavior, understand purchasing drivers, and apply these insights to optimize ecommerce strategies

Multi-Platform Experience: Experience managing product catalogs and optimizing online presence on other major retailer websites (e.g., Walmart.com, Target.com)

Analytical Skills: Strong analytical capabilities with the ability to interpret data, identify trends, and make data-driven decisions

Communication Skills: Excellent written and verbal communication skills, with experience creating engaging product descriptions and marketing copy

Organizational Skills: Highly organized and capable of managing multiple projects in a dynamic ecommerce environment

All Candidates must be able to provide work related references.