Job Description

Title: Marketing Specialist 2 – Key Accounts – Employee Benefits

Remote: Eastern Standard Time Zone only | Location/Supporting: Longwood, FL | Experience: Self-Funded and Stop Loss contracts and marketing processes

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations

About the Role: This role leads carrier marketing efforts for the IOA Benefits department, overseeing client communications, team coordination, and marketing strategy. Responsibilities include negotiating with carriers, conducting market research, managing presentations, and identifying sales opportunities. A strong understanding of Self-Funding, Stop Loss, and TPA contracts is essential. The position also supports business growth and client retention through collaboration with producers.

Key Responsibilities

Client Service: Deliver outstanding service to internal and external clients by understanding their needs, implementing effective solutions, and responding promptly to service requests.
Team Leadership: Provide leadership within the Benefits team, demonstrating a strong work ethic, positive attitude, and willingness to assist others.
Carrier Marketing: Go to market for rating, negotiate with carriers, and ensure optimal products and pricing are secured.
Presentation Development: Collaborate with Producers to develop and prepare accurate, branded, and effective presentation materials for client meetings.
Carrier Relationships: Build and maintain strong, positive relationships with carrier partners.
Market Intelligence: Monitor market trends and competitor offerings, and communicate insights to relevant team members.
Sales Support: Identify and act on opportunities to grow IOA business through strategic marketing initiatives.
Project Management: Manage multiple marketing projects to ensure timely and high-quality delivery.
Team Oversight: Direct Account Coordinator(s) in support of carrier marketing activities and ensure alignment with team goals.
Performance Monitoring: Track individual and team performance to ensure productivity, efficiency, and service standards are met.
Process Improvement: Recommend and implement best practices to enhance team and organizational effectiveness.
Technical Competence: Maintain a high level of technical knowledge and industry expertise.
Professional Development: Encourage and participate in the ongoing growth and development of Benefits team personnel.
Communication: Maintain transparent communication with leadership and implement performance feedback.
Champion IOA core values and demonstrate integrity and leadership.

Ideal Candidate Qualifications

7+ years of professional experience
Proficiency in understanding Self-Funded and Stop Loss Contracts
Knowledge of Self-Funding and Stop Loss marketing processes
Excellent multi-tasking, organizational, and analytical skills
Outstanding verbal/written communication skills
Ability to work independently and meet deadlines
Excellent PC skills and technical proficiency
Exceptional personal character
High School Diploma (or equivalent)

What We Offer

Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Employee stock plan participation
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment

What To Expect (Application Process)

30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 90-105K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Qualifications

7+ years of professional experience
Proficiency in understanding Self-Funded and Stop Loss Contracts
Knowledge of Self-Funding and Stop Loss marketing processes
Excellent multi-tasking, organizational, and analytical skills
Outstanding verbal/written communication skills
Ability to work independently and meet deadlines
Excellent PC skills and technical proficiency
Exceptional personal character
High School Diploma (or equivalent)

Benefits

Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Employee stock plan participation
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
The expected pay range for this position is 90-105K annually, depending on experience, relevant skills, and geographic location

Responsibilities

About the Role: This role leads carrier marketing efforts for the IOA Benefits department, overseeing client communications, team coordination, and marketing strategy
Responsibilities include negotiating with carriers, conducting market research, managing presentations, and identifying sales opportunities
A strong understanding of Self-Funding, Stop Loss, and TPA contracts is essential
The position also supports business growth and client retention through collaboration with producers
Client Service: Deliver outstanding service to internal and external clients by understanding their needs, implementing effective solutions, and responding promptly to service requests
Team Leadership: Provide leadership within the Benefits team, demonstrating a strong work ethic, positive attitude, and willingness to assist others
Carrier Marketing: Go to market for rating, negotiate with carriers, and ensure optimal products and pricing are secured
Presentation Development: Collaborate with Producers to develop and prepare accurate, branded, and effective presentation materials for client meetings
Carrier Relationships: Build and maintain strong, positive relationships with carrier partners
Market Intelligence: Monitor market trends and competitor offerings, and communicate insights to relevant team members
Sales Support: Identify and act on opportunities to grow IOA business through strategic marketing initiatives
Project Management: Manage multiple marketing projects to ensure timely and high-quality delivery
Team Oversight: Direct Account Coordinator(s) in support of carrier marketing activities and ensure alignment with team goals
Performance Monitoring: Track individual and team performance to ensure productivity, efficiency, and service standards are met
Process Improvement: Recommend and implement best practices to enhance team and organizational effectiveness
Technical Competence: Maintain a high level of technical knowledge and industry expertise
Professional Development: Encourage and participate in the ongoing growth and development of Benefits team personnel
Communication: Maintain transparent communication with leadership and implement performance feedback
Champion IOA core values and demonstrate integrity and leadership

Marketing Specialist II- Key Accounts- Employee Benefits- Remote

Job Type