Digital Account Manager (Healthcare)

Job ID

2025-13065

# of Openings

Job Locations

Remote - U.S.

Sales

Overview

The Digital Account Manager is responsible for driving revenue growth and customer success within an assigned territory by owning and managing direct customer relationships and strategically engaging with key partners. This position combines full-cycle direct sales accountability with joint go-to-market execution to expand market coverage, accelerate deal cycles, and increase market share.

Responsibilities

Own and manage a defined territory of existing and prospective customers to achieve or exceed quarterly and annual sales targets.

Develop a territory business plan that identifies key accounts, growth opportunities, and partner collaboration strategies.

Build and maintain strong, trusted relationships with key customer stakeholders at multiple levels

Lead end-to-end sales cycles, from qualification and discovery through proposal, negotiation, and close.

Collaborate with marketing, presales, and customer success teams to ensure seamless customer engagement and post-sale success.

Drive joint business planning and pipeline development with channel, reseller, and system integrator partners.

Enable and coach partners on company's solutions, positioning, and value propositions.

Execute co-selling motions with partners on target accounts and opportunities

Mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on technical abilities of team.

Provide accurate pipeline forecasting and territory reporting to leadership.

Basic Qualifications

Bachelor's degree or equivalent experience

Experience as a territory sales manager at a SaaS company

Microsoft Windows and Office proficient

Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact

Strong organizational, multi-tasking, and time management skills

Strong collaboration skills, applied successfully within team as well as with all levels of employees in other areas

Strong Microsoft Excel skills

Strong leadership, sound judgement, and business acumen skills

Strong facilitation and project management skill

Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department

Strong data gathering, interviewing, and analytical/problem solving skills

Strong critical thinking and problem solving skills

Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions

Self-motivated with the ability to manage projects to completion with minimal oversight

Able to thrive in a fast paced, deadline driven environment

Strong attention to detail

Demonstrated ability to influence, motivate and mobilize team members and business partners

Strong ability to develop and use engaging, informative and compelling presentation methodologies

Strong ability to handle sensitive information with discretion and tact

Strong ability to establish rapport and gain the trust of others; effective at gaining consensus

Ability to work independently and in a team environment

Ability to coach, mentor and provide feedback to team members in a timely manner

Strong knowledge of systems administration

Strong knowledge of Microsoft Operating systems and products

Up to 50% travel time required

Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $65,000-$95,000 and eligible for

About the Company

Hyland Software, Inc.

Digital Account Manager (Healthcare)