Director of Change Management

NO WEST COAST CANDIDATES

PREFER DC OR CHICAGO AREA

JOB SUMMARY: The Director of Change Management leads enterprise-wide initiatives to drive organizational transformation, ensuring successful adoption of strategic changes across people, processes, and technology. This role partners with senior leadership to develop and execute change strategies that align with business goals, foster employee engagement, and minimize resistance. This role operates at the intersection of strategy, operations, and culture-driving transformation that aligns with business objectives and enhances organizational agility.

JOB ROLES AND RESPONSIBILITIES

Strategy & Leadership

Develop and implement a comprehensive change management framework, methodology, and toolkit for the organization.
Serve as a trusted advisor to senior leadership, providing guidance on organizational readiness and transformation strategies aligning initiatives with strategic priorities.
Lead a team of change management professionals, providing direction, mentorship, and capability development.

Change Program Execution

Partner with project sponsors and program leaders to integrate change management plans into major initiatives.
Conduct change impact assessments, stakeholder analyses, and readiness assessments to design targeted strategies.
Develop and execute communication strategies that articulate the vision, benefits, and impact of change to drive awareness and adoption.
Provide input into creation of training programs and learning materials to support adoption.
Establish metrics and feedback mechanisms to measure change adoption and adjust strategies as needed.

Stakeholder & Employee Engagement

Build strong relationships with business leaders and functional teams to champion cultural alignment with organizational goals and create sponsorship or change efforts.
Foster a culture of agility, adaptability, and continuous improvement.
Act as a liaison between leadership and employees to ensure transparent and consistent messaging.
Serve as a trusted advisor to senior leaders on change readiness and risk mitigation.

Governance & Continuous Improvement

Establish governance for enterprise-wide change initiatives to ensure alignment with strategic priorities.
Monitor and report on the effectiveness of change management efforts, providing insights and recommendations to leadership.
Continuously refine methodologies and tools to improve organizational change capability.

Ensure compliance with HIPAA regulations and requirements.

Demonstrate Company's Core Competencies and values held within.

Please note due to the exposure of PHI sensitive data - this role is considered to be a Low Risk Role.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE: The Director of Change Management holds accountability for designing, executing, and sustaining strategic change initiatives that impact people, processes, and technology across the organization. The scope includes oversight of change governance, communication planning, and measurement of change effectiveness. The role requires strategic vision, operational discipline, and executive influence to guide the organization through complex transformations including HCM implementations, digital initiatives, and M&A integrations.

JOB REQUIREMENTS (Education, Experience, and Training):

Bachelor's degree in business, Organizational Development, or related field (Master's preferred).
10+ years of experience in change management, organizational development, or transformation leadership.
Proven track record of leading large-scale enterprise change initiatives in complex organizations.
Strong knowledge of change management methodologies (e.g., Prosci, Kotter, ADKAR). Certification would be a plus.
Exceptional communication, facilitation, and stakeholder management skills with executive presence.
Strategic mindset with ability to link change management to business outcomes.
Experience in managing cross-functional teams and influencing at all levels.
Ability to lead, coach, and develop a high performing team.
Ability to influence and drive alignment at the executive level.
Ability to travel 15-20%.
Experience in HCM Implementations, digital transformation, and mergers & acquisitions.
Familiarity with project management tools and agile methodologies.
Strong analytical skills and comfort with data-driven decision-making.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.