E-Commerce Associate

Company Overview

bObsweep combines luxury living with whimsical family fun. As a pioneer Canadian company in robotics, bObsweep has cleaned more than a million North American homes since 2011. Innovation and customer service are the two wheels that move bObsweep forward. bObsweep’s robots incorporate more than a decade of tireless R&D in the U.S. and Canada, and are protected by 300+ U.S. patents.

Job Overview

We are seeking a self-managed, ambitious, and detail-oriented professional with exceptional accuracy and a strong commitment to quality to join our growing e-commerce team. A fundamental requirement of this role is the ability to take ownership of responsibilities from example tasks—turning them into self-directed initiatives with accuracy, accountability, and follow-through. The ideal candidate is thrives in a fast-paced environment that demands precision, multitasking, and creative problem-solving.

The primary focus of this position is to optimize revenue with e-commerce channel partners through diligent planning and execution of promotions. This role requires exceptional ambition paired with strict discipline. Self-management, attention to detail, high accuracy, and a strong commitment to quality work are essential.

The successful candidate will wear multiple hats—managing retailer and supplier relations, the promotional calendar, and every step of the e-commerce lifecycle:

Enhancing the quality of product listings
Planning promotions
Overseeing promotions as they go live
Driving conversion
Analyzing performance and proposing refinements for subsequent promotions
Overseeing fulfillment
Running and optimizing sponsored ads

The role also manages accounts and relationships while applying strong analytical and organizational skills to keep our supply chain and sales channels running smoothly and to drive execution. The ideal candidate is comfortable with numbers, understands core business concepts (profit margin, cost, markup), and thrives in a fast-paced environment that demands precision, multitasking, and creative problem-solving.

Key Responsibilities

Maintain a real-time, daily understanding of the market by regularly reviewing competing products and their promotions across channels.
Execute—and ensure execution of—operations required for the success of e-commerce activities.
Plan promotional events in line with company policies and channel constraints; resolve calendar conflicts.
Create proposals for channels that meet margin requirements.
Calculate funding and verify the accuracy of proposals.
Follow through to obtain approval for proposed promotions.
Perform daily checks to confirm promotions go live as scheduled.
Load inventory daily in the back end of e-commerce systems.
Verify daily that platforms reflect accurate inventory levels.
Review all incoming operations and e-commerce emails, identify those requiring a response, and respond accordingly.
When a response requires input from another team or team member, follow up until the input is obtained and the response is sent.
Identify daily and weekly opportunities and propose refinements to existing promotional plans.
Participate in calls with channel merchants; develop and maintain strong relationships with retail accounts.
Serve as the main point of contact for buyers/merchants and assistant buyers/merchants.
Identify and pursue new business opportunities within existing accounts.
Negotiate contracts, pricing agreements, and promotions with retail partners.
Track account activity, manage the sales pipeline, and prepare sales reports for management.
Represent the company in video meetings, phone calls, trade shows, and occasional in-person visits.
Take ownership of assigned tasks and responsibilities, developing them into efficient, ongoing processes.
Identify needs for SOPs and create them with detailed instructions.
Coordinate and oversee order fulfillment, inventory, and logistics.
Monitor and manage inventory levels, ensuring alignment with sales forecasts.
Act as a liaison between sales teams and vendors/suppliers to ensure smooth supply-chain flow.
Support product launches, retail channel listings, and trade show activities.
Collaborate cross-functionally to align sales, marketing, and operations goals.

Qualifications

Mindset: Ambitious, positive, proactive, detail-oriented, and adaptable, with a willingness to take on new challenges.

Education: Bachelor’s degree (preferably in Accounting). Bachelor's degree in Engineering, Business and Finance may apply.

Technical Skills

Proficiency in Excel/Google Sheets for data organization and analysis
Strong comfort with numbers, budgets, and interpreting performance metrics

Professional Skills

Ability to take on responsibilities independently from examples or assigned tasks
Strong project management and organizational skills
Exceptional negotiation, leadership, and communication abilities
Proven ability to multitask and prioritize in a fast-paced environment
Analytical thinker with creative problem-solving abilities
Ability to work independently and remotely with minimal supervision

Job Type: Full-time

Pay: From $40,000.00 per year

Application question(s)

This role requires someone who is self-managed, ambitious, and detail-oriented. Can you share specific examples from your past experience that demonstrate how you embody these qualities?
This role requires being comfortable working with budgets, numbers, and interpreting sales performance metrics. Can you describe your experience with these areas and provide an example of how you’ve used data or financial analysis to make a decision or solve a problem?
A key part of this role is the ability to take ownership of responsibilities independently from examples or assigned tasks. Can you share a situation where you were given initial guidance or a sample task and then expanded it into a self-directed responsibility or ongoing process?

Education

Bachelor's Degree (required)

Language

English (required)