Marketing Ops

As a Marketing Operations & Lead Management Coordinator at HSO, you will manage the global flow of inbound leads from various channels. This includes lead qualification, follow-up, and routing to business units. You will collaborate closely with Sales and Marketing teams across business units to ensure every opportunity is properly pursued and tracked.

Key Responsibilities

• Lead Flow Process: Own the lead flow process for all inbound leads from Global channels, including initial qualification, follow-up, and routing to business units.
• Inbound Lead Monitoring: Monitor and manage inbound leads from other sources, such as Microsoft AppSource and Partner Center, ensuring timely follow-up by business units to prevent expiration or decline.
• Collaboration and Tracking: Collaborate with Sales and Marketing teams to accurately track lead outcomes within CRM and improve the lead-handling process.
• Marketing Operations Tasks: Assist with marketing operations tasks, including campaign tracking, lead source attribution, basic reporting, and process documentation.