eCommerce Manager, Online Merchandising

About the Company The Avid Group is an end-to-end apparel and brand platform operating a portfolio of high-growth lifestyle and licensed brands across DTC, wholesale, and strategic partnerships. We manage the full brand lifecycle - from creative and merchandising through production, fulfillment, finance, and distribution across the U.We’re hiring an Ecommerce Manager to own the day-to-day execution and performance of our Shopify-based DTC websites and Amazon storefronts (U.This is a hands-on, execution-focused role responsible for ensuring our digital storefronts are accurate, optimized, and performing at a high level. You’ll work closely with Marketing, Operations, Brand, and Customer Experience teams to deliver strong launches, promotions, and a best-in-class shopping experience. Site Management (Shopify – DTC) Maintain homepage content, collections, navigation, and product launches Upload and maintain product data, imagery, pricing, and merchandising rules Conduct ongoing QA to ensure accuracy, functionality, and strong mobile performance Manage product listings, pricing, imagery, A+ content, and storefronts Coordinate launches and promotions with DTC and wholesale calendars Monitor performance metrics including sales, conversion, reviews, and advertising Partner with Marketing to launch campaigns cleanly across platforms Performance Analysis & Optimization Track key ecommerce KPIs including revenue, conversion rate, and AOV Recommend and implement improvements to site performance and conversion Own day-to-day management of the ecommerce tech stack: Maintain clean product data, variants, tagging, and collections Customer Experience & Operations Partner with Customer Service to resolve site or order-related issues Audit checkout, shipping thresholds, and returns to improve conversion and satisfaction Monitor and respond to customer feedback and reviews, especially on Amazon Conduct A/B testing across content, layout, and calls-to-action Support SEO and marketplace optimization efforts Evaluate new tools and initiatives to drive ecommerce growth 5+ years of hands-on ecommerce experience ~ Strong experience managing Shopify-based DTC websites ~ Understanding of digital merchandising, CRO, and ecommerce analytics ~ Comfortable QA’ing launches, promotions, and technical changes ~ Hands-on ownership with real impact on revenue and customer experience Close collaboration with Brand, Marketing, and Operations teams