E-commerce Account Manager

**Key Responsibilities**

• ** Product Listing Management**: Create, optimize, and manage product listings on Amazon and Shopify, ensuring they are fully compliant and attractive to potential buyers.
• ** Inventory Management**: Monitor stock levels, manage replenishments, and coordinate with suppliers to maintain optimal inventory levels.
• ** Order Fulfillment**: Oversee the order fulfillment process, ensuring timely shipping and delivery while maintaining high customer satisfaction.
• ** Market Research**: Conduct market research to identify trends, potential new products, and pricing strategies to remain competitive.
• ** Customer Support**: Respond to customer inquiries and resolve issues related to orders, returns, and product information, ensuring a positive shopping experience.
• ** Performance Analysis**: Analyze sales data and performance metrics to identify areas for improvement and implement strategies to boost sales and conversion rates.
• ** SEO Optimization**: Utilize SEO best practices to enhance product visibility and improve search rankings on Amazon and Shopify.
• ** Collaboration**: Work closely with marketing and design teams to develop promotional strategies and enhance product presentation.
• *Qualifications**:
• Proven experience in e-commerce management, particularly with Amazon FBA and Shopify.
• Strong understanding of SEO, product listing optimization, and inventory management.
• Excellent communication and customer service skills.
• Proficient in data analysis and reporting.
• Familiarity with Amazon Seller Central and Shopify platform functionalities.
• Strong organizational skills and attention to detail.
• *Benefits**:
• Competitive salary based on experience.
• Opportunities for professional growth and development.
• Flexible work environment.

If you’re passionate about e-commerce and have the skills to help our business thrive on Amazon and Shopify, we’d love to hear from you Please submit your resume and a cover letter outlining your relevant experience.