eCommerce Product Manager

eCommerce Product Manager

Job Overview

The eCommerce Product Manager will define and execute the roadmap for experiences within Keurig digital ecosystem, synthesizing requirements from various stakeholders across the company into easy-to-use, delightful experiences that actively engage Keurigs consumers.

Responsibilities

• Creates, aligns, and communicates the roadmap for experiences within the Keurig digital ecosystem.
• Understands and prioritizes the most important backlog items to drive value for the Keurig digital ecosystem.
• Partners with marketing/merchandising, brewer product management, consumer insights, engineering, UX and other business stakeholders to formulate and articulate detailed product requirements to deploy new, value-adding products/features.
• Collaborates with the Keurig Experiences, Marketing and Consumer Insights teams to validate product and roadmap decisions as well as to provide insights for ongoing testing and optimization.
• Drives program increment planning by prioritizing solution-level requirements and managing feature delivery expectations by working with engineering, QA, and PMO to plan sprints, write user stories, and test product features.
• Partners with system architects and PMO to constantly assess future design, resource, and delivery considerations beyond current development activity.
• Maintains up-to-date knowledge of technology standards, industry trends, and emerging technologies in the digital space.
• Develops and measures program KPIs and devises and implements experiments to find suitable solutions to enhance performance, feature engagement and user experience.
• Uses technical skills to understand and make trade-off decisions, challenge assumptions, business-as-usual ways of doing things and evaluate delivery risks.

Total Rewards

• Annual bonus based on performance and eligibility
• Tuition Reimbursement
• Mileage Reimbursement

Requirements

• BS degree or equivalent practical experience, MS degree or MBA preferred.
• 5 to 10 years of relevant direct software product management experience.
• Proven experience with agile/iterative software development methodologies e.g. Scrum, SAFe, etc.
• Extensive experience working at the solution level with JIRA and Confluence in an Agile environment.
• Proven track record of using insights to prioritize and make decisions.
• Extensive experience collaborating with Marketing and UX teams to create wireframes, mockups and conceptual designs.
• Experience partnering effectively with cross-functional teams, leaders, and outside partners.
• Excellent written, verbal, and presentation skills.