Specialist, E-commerce

Join our team as a Specialist, E-Commerce We specialize in offering comprehensive services and experiences via multiple brands. Our mission is to champion the success of our brands across Canada by innovating and consistently delivering exceptional digital customer experience.

• *What Will You Be Doing?**
• Managing and maintaining the online store on the Shopify platform, ensuring seamless functionality and an exceptional user experience
• Implementing and optimizing e-commerce strategies to increase sales, conversion rates, and average order values
• Coordinating with the marketing team to develop and execute digital marketing campaigns tailored for diverse audiences across various channels
• Analyzing performance metrics and utilizing data-driven insights to drive business decisions and website enhancements
• Providing excellent customer service, addressing customer inquiries and issues
• Staying up to-date with the latest e-commerce trends and technologies to continuously improve our online presence
• Collaborating with cross-functional teams to ensure inventory is up-to-date and accurately reflected on the website
• Developing content for the website and marketing materials, ensuring accurate translation and cultural relevance
• 1-3 years experience with User Experience (UX) and User Interface (UI) design
• 1-3 years of experience in e-commerce, particularly with Shopify or similar platforms
• Analytical mindset with proficiency in using analytic tools (GA4) to monitor and improve web experience and CRO
• A strong understanding of digital marketing strategies and SEO principles
• Proficiency in time management and meticulous attention to detail
• Familiarity with CRM systems and content management systems is a plus
• Experience in the optical industry or with the ecommerce space is considered an asset
• Bilingualism (English and French) is considered an asset
• *How You'll Benefit working at our Home Office**:
• A comprehensive total rewards package, including two free pairs of glasses and lenses per year
• A coaching culture that fosters ongoing growth and development opportunities
• A people-first culture, (but dogs are also welcome)
• An organization that gives back locally and nationally, and supports you in doing so as well
• *Why You Should Join Us**:

FYihealth group is Canada's leading diversified healthcare organization comprised of FYidoctors, Visique, BonLook, and solis optics. Doctor-led, professionally managed, and patient-focused, the organization concentrates on delivering outstanding eye care with patient-centric products and services. Our purpose is to enhance the lives of our patients. We are Canada’s fastest-growing eye care provider with our Canadian-owned ophthalmic lens manufacturing facility and distribution center.

• FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected compensation for this position is $59,400 - $70,000 per year, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth._

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